Customer Service Project

CURRICULUM VITAE

Name: Mrs. Sonu Prashant Girgosavi

Email: - ***********@*****.***

Mobile: 770-***-****/818*******

OBJECTIVE

To work with a leading company and to contribute to organization's growth

and goal, as well as to attain my professional goal.

PAST EXPERIENCE.

Designation -.HR Recruiter & Customer Relationship Executive.

Duration - 07/08/2013 - 31/03/14

Location - Pune

Job Profile:

> Managing the day-to-day operations of office.

> Taking Telephonic interviews of applicants.

> Taking attendance of all employees.

> Organizing and maintaining files and records.

> Managing Inword and Outword Register

> maintaining office systems, including data management and filing;

> Planning and scheduling meetings and appointments

> Providing quality customer service

> Taking Follow-up from customer

> Maintains customer confidence and protects operations by keeping

information confidential.

> Working in a professional environment.

About Surajinfo Pvt. Ltd.:

SurajInfo is a premier Advertising company raking 69th among top

advertising companies in India. Offering various services to suffice all

needs ranging from PR to Strategy planning to Aggressive advertising, we

offer highly professional services tailor-made to suit your needs. Click on

the heading to view the services and on how we can help you boost your

profits. So get set and go on a rocket to a successful journey.

CURRENT EXPERIENCE.

Designation -.HR Cum Admin Officer.

Duration - 14/04/2014 - Present

Location - Chinchwad, Pune

. Pre and Post Joining Formalities.

. Conducting interviews.

. Sourcing CVs through various job portals like naukri.com

. Giving Training,Induction Orientation Program for newly joined

employees

. Attendance Management

. Performance Management

. Marinating Inward outward records.

. Leave Management, Benefits Management

. administering payroll and maintaining employee records;

. Providing staff training and development

. Counseling staff about any problems they may have, either at work

or personally

. Pay slip Distribution

. Taking care of Exit Formalities.

. Also Handling the Purchase department like Making the DEMAND

Letters,

. Collecting Payment from Customers in specific Period

. Handling day to day activities in Office

. Handing Legal aspects like Making Agreement, NOC for Bank and

Making APF from Bank.etc.

. Making Purchase Order for Buying Material at site.

About Gawade Group

It's a Group of company's i.e kulswamini Landmarks Pvt.Ltd,Kulswamini

infotech Pvt.Ltd and Kulswamini Infomedia Pvt.Ltd. Gawade group is known

for creating projects of national repute. With development of many landmark

projects, and a huge pipeline of projects, in more than a decade since our

inception in 1999, we continue to bring real value and expertise to the

real estate industry.

We are known for our professional corporate management, national's

landmarks and value additions. Due to the varied nature of our projects, we

possess thorough knowledge of key issues and challenges of developing

properties. Gawade group's stronghold is visible in Western India - having

established a solid footing in Mumbai and Pune, we are now spreading into

other parts of India.

EDUCATION

Sr. No Examination Board/University Passing Year Percentage

1 M.B.A (HR) BAMU,Aurangabad 2013

62.18%

2 B.C.S BAMU, Aurangabad 2011 66.14 %

3 H.S.C Maharashtra State 2008 74.83 %

Board

4 S.S.C Maharashtra State 2006 65.20 %

Board

TECHNICAL SKILLS

BASICS : MS-CIT (76%), Internet, MS-

Office, Excel.

LANGUAGES : C, C++, java

OPERATING SYSTEM : Windows98/XP/server 2000/2003/2007/2008

EXTRA CURRICULUM ACTIVES

-Six Months Course in Environmental Studies in March 2010.

-Participated in Krida prabhodhk Examination in 2003-04

-Participated in Lilith kala program in marathwada level group dance in

2002

-Passed State level Janeev Jagruti completion Exam with First class in 2004

-Participated in state level Jidnyasa completion in 2002-03

PROJECT

1) This project have done in M.B.A First Semester Mini Project

Project Title: To Study Job Analysis, Waste Management, Holding Cash

Organization: MGM's IOM, Aurangabad

Team Size: 8 Students.

Duration: 15 days

2) This project have done in M.B.A (HR) III Semester

Project Title: To Study Recruitment and Selection Process (Primary Based)

Organization: HMT (Hindustan Machinery Tools), Aurangabad

Team Size: 1

Duration: 45 days

3) This project have done in M.B.A (HR) IV Semester

Project Title: To Study Workers Participation in Management (Secondary

Based)

Organization: HMT (Hindustan Machinery Tools), Aurangabad

Team Size: 1

Duration: 45 days

PERSONAL PROFILE

Date of birth : 01/07/1989

Sex : Female

Marital status : Married

Husband Name : Prashant Pralhad Girgosavi

Languages : English, Hindi, Marathi.

Nationality : Indian.

Address : Vallabhnagar, Pimpri, Pune - 411018

Hobbies : Listening to Music.

DATE:

PLACE: Pune SONU .P. GIRGOSAVI

Contact this candidate