Customer Service High School

Location:

Posted:

February 02, 2015

Jesse Dominguez

**.******.**@*****.***

I am currently seeking a position as a Server/Bartender. I have experience as a server in the

catering industry as well as casual and fine dining environments. I am a hardworking individual

that works extremely well in a team setting.

Qualifications

• Over five years of serving and bartending experience

• Bilingual, fluent in Spanish

• TIPS certified, CA Food Handlers Card, Certificate of Mixology from Bartenders Network

Association located in Van Nuys, CA

• Working knowledge of fine wines, craft domestic and imported beers, and cocktails

• Dependable, punctual, eager to learn and improve

• Excellent communication skills, thrives in a fast paced teamwork environment

• Works well under pressure, able to multi-task and adapt to sudden changes in environment

Employment History

Morton’s Steakhouse Burbank, CA 5/2010 - 7/2014 $3.25 hr plus tips.

Server/Bartender

• Greeted guest in a friendly, professional manner, explaining daily soup and chef specials

• Took guest food and beverage orders and put orders into ALOHA POS system quickly and

accurately

• Prepared fresh bread basket, salads and soup to serve to guests

• Prepared cocktails and poured beer, wine and other specialty drinks including cappuccinos,

lattes, macchiato, etc.

• Set up tables and silverware, polished and rolled silverware and wine glasses, folded cloth

napkins

• Served food and beverages in a timely professional manner ensuring quality and freshness

Delivered guest checks to tables and accurately processed all cash and/or credit card transactions

Starbucks Coffee Glendale, CA 2/2008-4/2010 $7.25 hr plus tips.

Barista

• Prepared High quality coffee and tea beverages

• Cleaned and stocked espresso machines, coffee brewers, lobby, condiment bar and restrooms

• Operated a MICROS POS system, handled cash, processed cash/credit transactions

• Provided “Legendary” customer service to every guest

Education

San Fernando High School, San Fernando, CA

GED: 2007

Bartenders Network Association, Van Nuys, CA

Certificate of Mixology 2010

Excellent references available upon request