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Customer Service Medical Assistant

Location:
Kalamazoo, MI
Posted:
January 30, 2015

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Resume:

Katlin Jacobs

acn3ou@r.postjobfree.com

269-***-****

Medical Assistant

Qualified medical assistant with the ability to build instant rapport with people. Outgoing, compassionate with excellent patient interactions. Fast learner who is devoted to touching lives on a daily basis.

Notable Achievements

Director’s List August 2014

September 2014

Certifications

OSHA Certified-July 2014

HIPAA Certified-July 2014

CPR Certified-August 2014

NHA Certified Phlebotomy Technician-November 2014

Childhood Immunization Registry Certification-November 2014

NHA Certified EKG Technical-December 2014

Education

Career Quest Learning Center, Kalamazoo, MI-2015-Medical Assistant Certification

Full Sail University-Online, Winter Park, FL-2010 2011-Web Design and Interactive Design

Kalamazoo Valley Community College, Kalamazoo, MI-2007 2010-Computer Graphics and Web Coding

Professional Experience

Renewed Hope Health Clinic, Allegan, MI-December 2014 Present

I work to set patients up with pharmaceutical companies in order to get their prescription free. When the clinic has patients I work in taking their vital signs and preparing their chart for the doctor that is there that day. By combining these two talents I am better able to help patients get the help that they need.

Panera Bread, Gull Road, Kalamazoo, MI-March 2014 Present

Provide excellent customer service by consolidating orders for accurate, rapid delivery. When working in the dish room I prioritize my time to effectively enhance the customers experience in the restaurant. Able to multi-task and keep on tract so that the job gets done efficiently. Interact enthusiastically with customers. Took initiative to be able to work in all areas of the café.

Culvers, Portage MI-May 2010 August 2010

Versatile worker as a cashier, food preparation, drive thru, and consolidator. Responsible for completing the food prep list for the day, then helping the co-worker on drive thru or helping the cashiers. Reliable as a consolidator by communicating with the cooks in the kitchen what orders were needed and then combining all the parts and having them delivered to the patrons. I was recognized for being able to up sell well to the customers.

Old Country Buffet, Kalamazoo, MI-September 2007 February 2009

Entrusted with the position of floater where I helped ensured that all the buffet stations were well stocked. Multitalented in the positions of line server, cashier, evening food preparation, and server.

Wings Stadium-Concessions, Kalamazoo, MI-October 2006 May 2009

Worked as a Stand Head in two different stands and Assistant Stand Head in the bigger, main food stands. Would instruct co-workers with where they were to be placed in the stand and helped to count inventory before and after the shift. Handled money and kept records of what items were sold.

Volunteer Work

Delton Public Library ● AYSO-Coach of U10 and U12 ● Community Action Head Start ● Hickory Hills-barn help



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