Thomas M. Byrne

201-***-****

acn2bw@r.postjobfree.com

Objective: Seeking a position where my customer service skills can be effectively utilized.

Work

Experience:

**** - ******* *** **** ******m, Rutherford, NJ

Sr. Usher/Security in Guest Services

Responsible for assisting guests while enforcing the stadium rules in a respectful and professional

manner. Managed all Suite Ushers during 2014 Super Bowl. Also trained in emergency

preparedness including the appropriate ways to evacuate guests with disabilities.

2009 - 2013 Stop & Shop, Wayne, NJ

Overnight Receiving Clerk

Responsible for the receipt, verification and recording of all evening shipments. Communicated

discrepancies to the Receiving Manager.

2006 - 2009 Bobcat of New Jersey, Totowa, NJ

Counterperson

Responsible for providing support to mechanics by determining parts required. In charge of

maintaining fully stocked trucks for road mechanics. Heavy customer service skills needed for

overseeing the parts counter.

2003 - 2006 Rt. 23 Honda, Pompton Plains, NJ

Counterperson

Worked with Reynolds and Reynolds computer system. Responsible for ordering and maintaining

stock for parts and service department. Heavy customer service skills from running the service

counter and handling all returns.

2000 - 2003 Honda of Essex, West Caldwell, NJ

Counterperson

Worked with U.C.S (Universal Computer system). Responsible for all counter duties and assisting

mechanics with parts needed.

1998 - 2000 Spreen’s Motor Sales (Saab), Hackensack, NJ

B Counterman for Saab

Completed two courses in counter management. Reynolds & Reynolds system experience.

1988 - 1997 Paramus Honda, Paramus, NJ

Auto Parts Counterman

Auto parts counterman for mechanics and retail customers. Worked on ADP computer system.

Education:

1979 - 1981 Lincoln Technical Institute, Union, NJ

Certificate in Automotive Technology

1974 - 1978 Queen of Peach High School, North Arlington, NJ

References: Available upon request

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