Customer Service Manager

OLUSEGUN D. AISIDA

***** *.* .*****, ***. C. Aurora, Co. 80011, (678) 600 – 6749 ********@*****.***

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WAREHOUSE COORDINATOR

An enthusiastic manager with drive, determination and a proven ability to oversee the efficient receipt, storage and

dispatch of a wide range of goods. Having the necessary management skills required to administer, improve and develop

services to achieve maximum efficiency, effectiveness and quality of service. Proven team building abilities with an

association where advancement and compensation are based on a fair assessment of my contribution to make the

organization a success.

PROFESSIONAL EXPERIENCE

GOL MANUFACTURING COMPANY Lagos, NI

Warehouse Supervisor 04/2011 to 01/2014

• Recorded shipment data, such as space availability, utilized strong leadership skills and communication

expertise to maximize profitability, and assisted with utilizing scanners to input and re route undeliverable

packages

• Packaged and labeled products before they were dispatched, selected space for storage and arranged for good

to be placed in the designated areas and established departmental goals with management team

• Operated forklift in a safe and orderly manner, received, stored incoming items according to established

system, and examined outgoing shipments to ensure shipments met specifications

• Unpacked and examined incoming shipments, rejected damaged items, recorded shortages and corresponded

with shipper to rectify damages and shortages

DE GLOBAL LOGISTICS SERVICE Jonesboro, GA

Warehouse Coordinator 09/2007 to03/2011

• Assumed full responsibility for managing all operations, including shipping and receiving, maintenance,

production, and sanitation of the warehouse

• Verified inventory computations by comparing them to physical counts of stocks, investigated discrepancies

and adjusted errors

• Documented all the necessary confidential paper works, such as bill of laden, logs records, weekly reports,

maintaining databases

• Developed weekly shipping schedules in coordination with manufacturing and logistics personnel

EXXON MOBILE GAS STATION/MART STORE College Park, GA

Store Manager 01/2000 to08/2007

• Ensured that inventory control needs were consistently met by improving and developing inventory

management processes and procedures

• Supervised the work of gas station attendants and developed certain long and short term goals for the

employees to perform their tasks accurately and safely

• Received daily accounts of amounts received by all attendants from the customers, also prepared a complete

record and submit it to head accountant

• Facilitated the delivery of goods and merchandise for the gas station and convenience store, oversaw the price

management of fuels and merchandise also monitored monthly sales and inventory

DONNAY SERVICES INC. Dunwoody, GA

Site Forman 01/1995to 12/1999

• Provided efficient and professional assistance with covering floors with drop cloths, by utilizing compound to

repair small cracks and holes on walls/ceiling as well as used rollers and paint brushes

• Replaced broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies and locks

• Performed a variety of minor structural maintenance work such as preparing and painting of interior and

exterior surfaces

• Directed multiple projects to successful completion through effective management and team collaboration

also understood customer needs with diligent attention to detail results in superior customer service and high

levels of client satisfaction

EDUCATION

SOUTHERN UNIVERSITY Baton Rouge, LA

Bachelor Degree in Science and Mechanical Engineering Technology

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