Customer Service Sales/Business Account Management

Mohammed Zeid Khan

**** ********** ****

Baltimore, MD 21228

Home Phone: 410-***-****

Cell Phone: 410-***-****

*******@*****.***

Objective:

Obtain employment in a sales/service oriented industry so as to effectively utilize strong interpersonal and

communicational skills

Professional Summary

• Highly seasoned in effectively making sales and accurate transaction

• Self-motivated and proactive learner willing to learn new tasks.

• Able to self-manage and work under minimal supervision; Also an excellent team player who

understands the importance of helping co-workers

Education

• In process of Information System studies at CCBC to advance and pursue Bachelors Degree in Business

Technology Administration at the University of Maryland Baltimore County

• Woodlawn High School Class of 2012 with above average grades

• Advanced Placement (AP) and Honors level classes with above average grades

• Achieved honor rolls consecutively during sophomore, junior and senior years of high school

• Awarded Honor Student of AVID and graduated with Honors privilege

• QPA: 3.43 GPA: 3.14 Class Rank: 47/345

Employment History:

Senior Sales Executive and Sales Trainer at Cyberion Cell Phone Accessories and Repair, Arundel Mills,

Hanover MD

March 2013 to April 2014

• Providing excellent customer service and maintaining high satisfaction standards

• Effectively achieving sales goals and consistently providing highest number of sales within the current

staff

• Fostering new employees with sales training and successfully teaching the importance of satisfying the

customer to provide growth to the company

• Trained 9 other sales associates to date

• Reference:

Denil Shah (Senior Operations Manager)

Cell: 443-***-**** Email: *********@*****.***

Business Solution Sales Specialist at Verizon Wireless, Hanover, MD

April 2014 to present

• Providing technical support to business customers

• Maintaining a high standard of excellent customer service

• Creating business proposals

• Continuing to generate a tremendously high number of sales

• Handling medium to large business accounts

• Likes to understand the root of an issue

• Excellent problem solver

• Facilitated and piloted special projects

• References:

John Lloyd (Supervisor)

Cell: 301-***-**** Email: ****.*.*****@***************.***

Volunteer at ‘Summerfest’ local community Mosque

NJROTC community services - 10th Grade: On NJROTC staff as Personnel officer, 11th Grade: Warriors in

Training, 12th Grade: FBLA as secretary

Interests:

Business, information systems and legal studies; playing sports and socializing; Making new acquaintances.

Contact this candidate