Deborah K. Williams

*** **** ****** ****

Hot Springs, Arkansas 71901

231-***-****

acgzpq@r.postjobfree.com

Education

Some College and state licensure.

Montcalm Community College, Sidney, Michigan.

Cosmetology School Graduate.

Medical Terminology & Transcription Course Completion.

Experience

Sales Representative and Training Manager

Your Way Cleaning, Caledonia, MI

02/11 - Present

Solicited businesses for commercial cleaning.

Trained persons to clean commercial buildings.

Personnel management responsibilities, including logging of labor

hours.

Developed cleaning schedules and formats.

Customer Service Representative

Bridge Street Lending, Grand Rapids, MI

04/10 - 01/11

Made dozens of outbound calls daily for loan modifications and

refinancing.

Determined type of loan restructure to be made via phone conversation

and entered client data

Scheduled appointments for client interviews

Gave clients information on what types of information they would

need to bring in, e.g. itemized bills, banking information, etc.

Telemarketer

Power House Gym, Grand Rapids, MI

10/09 - 04/10

Made outbound cold calls to prospective buyers for gym

memberships.

Handled inbound calls from customers seeking memberships.

Salon Manager

Casino Salon & Day Spa, Wyoming, MI 07/09

- 10/09

Opened salon in morning and counted out till money

Made reminder calls to clients

Trained receptionists

Interviewed and hired prospective employees

Designed menus and set prices for services

Established goals for quotas and sales

Was responsible for all inventory

Entered associate and client data

Performed all cosmetology services

Counted out till money at night, made data entries and closed salon

Cosmetologist

Great Clips, Grandville, MI 10/08

- 07/09

Performed all cosmetology services.

Made opening and closing data entries

Daily cleaning of salon

Made bank deposits

Salon Supervisor

J.C. Penney, Kerrville, TX

04/06 - 07/07

Established goals for quotas and sales

Trained employees

Responsible for all aspects of ordering

Performed all cosmetology services

Salon Manager

Winner's Edge, Kalkaska, MI

01/05 - 01/06

Trained employees

Handled inventory and management

Cosmetologist

Hair-We-R, Alma, MI

02/01 - 10/04

Helped maintain all aspects of salon operations

Performed all hair services: make-up application, facials,

manicures, and pedicures

Cosmetologist

J.C. Penney, Alma, MI

03/90 - 01/01

All-star cosmetologist

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