Customer Service Sales

Location:

Posted:

December 09, 2014

MYCA CURETON

Summary

A highly experienced Customer Service professional. More than able to handle a high volume of

calls in a fast paced working environment, with minimum supervision, while still maintaining

the highest quality of customer service. Excellent problem solving and negotiating skills. Able to

make decisions independently and quickly. Comfortable with interacting with different kinds

of people in an organized and professional manner.

Highlights

Proficient in prioritizing and Excellent oral and written

completing tasks in a timely manner communication skills

Can work in a fast paced environment Professional with a record of increased

Dedicated team player responsibility

Quick learner of new programs and

processes

References

Peter Ouzenne: 281-***-**** Professor at Lone Star college systems

Deidra McNeal: 713-***-**** Professor at University of Houston

Experience

Oct 2014 to Now

The Cheesecake Factory (Host)

Greet customers with a warm and friendly smile. Make sure all of their needs are met and keep pleasant conversation going until

the table is seated.

Mar 2014 to Oct 2014

Home Depot Humble, TX (cashier/customer service)

Handled call, Greet customers as they arrive at the store and provide them with information about products and/or services.

Respond to customers’ complaints and resolve their issues. Take payment in exchange of items sold

Cashier/Data Entry

Jan 2014 to May 2014

King Ranch Café – College Station, TX (cashier)

Was responsible for keeping the caf é clean while running the cash register and making

sales. Kept current on market and product trends to effectively answer customer questions.

May 2013 to Jan 2013

DEB Humble, TX (sales associate)

Promoted the "hot items of the week". Answered customers' questions and addressed problems

and complaints in person and via phone. Helped customers select products that best fit their

personal needs. Kept the showroom clean and maintained neat, orderly product displays.

Education

University of Houston Houston,TX, US 2014

Wunsche High School Spring, TX, US 2012