Customer Service Representative
Resume:
Earl A. Forte
**** * **** ****** ********, NY ***34 347-***-**** **********@*****.***
Objective
To obtain a position that will utilize all of my skills and abilities while acquiring new ones as
well as offer room to grow within the company.
Experience
May 2014 - October 2014
Customer Service Representative/Logistics Coordinator Asahi Kasei New York,
NY
Entered 15-20 purchase orders per week. Also prepared weekly and monthly reports.
Correspondence by phone and email with clients as well as shipping to ensure information is
correct before shipping.
Handled sales invoice, packing lists, and Airway Bills for international and domestic shipments.
Prepared payment vouchers for accounting to process for invoices received.
July 2012 - March 2014
Customer Service Representative Sumitomo Drive Technologies Glendale
Heights, IL
Quoted pricing and availability on units to customers.
Entered 200-250 orders per week . Sent confirmations to customers when order entry was
complete.
Correspondence by phone or email confirming order status and tracking numbers.
Performed problem solving solutions when needed.
April 2010 - March 2012
Data Entry Clerk Molex Connector Corp Lisle, IL
Entered 250-300 purchase orders into SAP and Esker databases.
Handled daily correspondence with credit analysts.
Audited entered purchase orders for accuracy.
Education
• State University College of NY at Fredonia, Fredonia, NY
• 1994-1996
Business Administration
Skills
Customer Service Accounts, Payable, Microsoft Office. Data Entry systems used: Tags, Esker, SAP,
PGN, AS/400, CRM Salesforce, and Navision. Med. Ins. Claims processing and examining
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2
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