Customer Service Assistant

NITHIYALAKSHMI

KAMALAKANNAN

Contact Information:

Mooresville, NC- 28117

Email: ***************@*****.**.**

Native: INDIA

Date of Birth : 19th December 1976.

Qualification: B.A Economics completed

M.B.A logistics and supply chain management (pursuing)

Languages known : English,Tamil

Experience : 17yrs +

PROFESSIONAL SUMMARY

Clothing company. (1995-1999)

Develop and implement state-of-the-art merchandising

•

trends.

• Develop attractive visual methods and techniques in

display of garments.

• Maintain appealing visual standards in display of

garments on racks and counters.

• Ensure excellent and efficient customer service.

• Develop and implement merchandising strategies at the

store level.

• Recommend interior modeling and fixtures to enhance

display of apparel.

• Design display layouts and fixtures.

• Manage apparel inventory controls.

• Respond to customer inquiries relating to apparel, its

quality, designs and colors.

Follow best practices in apparel store management.

U.k HOSPITAL (1999-2001)

My roles and responsibilities :

• checking the medicine stock availability,

• entering opening stock and closing stock,

• preparing the discharge summary for the patient's record

• order medicines to the regular suppliers.

• and collect the patient feedback and make note of it.

• Emergency room information collection and billing.

• create birth/death certificates

• process payments and file medical records.

skills and proficient MS office skills.

School Teacher (2002-2006)

• Designs instructional program .

• Develops IEPs. Identifies responsibilities of individual

members of student specific support teams in terms of

participating in the development, implementation, and

monitoring of the programs as described in the

IEP

Plans learning activities.

•

• Determines appropriate modifications and

adaptations in line with IEP goals .

• Identifies the appropriate instructional learning

resources . When needed,

• advocates for the appropriate instructional learning

resources .

• Reviews and reinforces learning activities for

concept and skill development .

• Develops school-based learning goals for

individuals and groups .

Establishes workplan priorities .

•

• Provides the teacher assistant with the requisite

information regarding the classroom management structure,

discipline plan, and expectations for students .

Instructs, supervises, and facilitates student learning .

•

• Developsindividualized, appropriate, behavioural program .

• Seeks assistance of principal to provide a workplace for

the teacher assistant .

• Ensures assessment and learner profiles are current .

Convenes/attends meetings of student specific support team

•

within a teacher’s instructional hours and TA’s paid work hours .

• Evaluates progress according to goals of IEP.Reports

to parents (a) informal, ongoing, and (b) formal, written

reports .

• Maintains required school, school district, and

provincial records .

• Documents and shares workplace concerns .

• Remains current in school, district, and provincial

policies and procedures .

• Reviews andmonitors that policies are being implemented .

• Shares information.

• Shares relevant student- related information on behaviour,

social, emotional, and physical health subject to privacy

regulations

Requeststhat appropriate health or other training is provided to

•

support staff.

JUNIOR MANAGER(2006-2008)

My roles and responsibilities:

• Experience for estimate the material costá

• Must have worked for a company that specializes in curtain walls,

store fronts, entrances, etc for commercial projects.

• Review and analyze bid packages and contracts

• Attend meetings with general contractors and architects.

• Take project from concept to completion.

• Glass and glazing contractor experience is a requirement

• Excellent communication skills and a team player

• Glazed Wall Systems

• Panel Walls & other Fenestration Elements

• Point Supported & Structural Sealant Glazed Glass

• Sealants

• material supply for water proffing

Home tutoring (2009 - 2012)

I had been in teaching for more than 3yrs to the 1st grade - 10th grade

students for all subjects like, maths, English, science, social science.

My talents:

* Fluent in [English and Tamil]

* Maintain patience with the students.

* Fast Working ability.

* Easy acceptance.

* I work hard to achieve the target.

* Flexible during different situations.

Signature. :

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