Service Management

Senior financial operations executive who leads others both as a role model

and visionary. Extensive international background in forming, nurturing

and expanding win-win partnerships and developing acquisition/divestiture

solutions. Concerned leader who focuses on operational improvement,

increased employee productivity and building employees for their next role.

Articulate and respectful, continuously delivers beyond expectations.

Sought-out leader who has the resourceful capability to solve complex

business problems others cannot. Proven reputation for creating cohesive,

success-driven teams, or developing unwind strategies. PMP. CFA. ITIL

trained and certified. Six Sigma Green Belt.

PROFESSIONAL EXPERIENCE / ACCOMPLISHMENTS

August 2012 to Present. Computer Sciences Corporation (CSC), Global

Services Executive. Responsible for finances and service delivery to Oil

and Gas customers. P&L responsibility for $20M in business. Management

for over 100 FTEs (consulting, applications, infrastructure management,

service desk). Directly worked with customers in creating contracts,

service enhancement and providing advice on technological matters.

Strategic leader establishing both short and long term goals.

. Built and expanded vendor relationships, constructed SOWs aligned with

company's goals, and drove the deliverables.

. Established and communicated goals and objectives, defined

methodologies, tasks, and activities to personnel.

. Turned around operation from one losing close to $1M annually to

producing profits exceeding 10% OI.

. Built financial models to aid in decision making and planning.

. Performed data analysis to measure performance and drive behavioral

changes.

. Project leader of multiple change management initiatives.

. Built global technology teams and led them in delivery of customer

services.

March 2008 to July 2012. CSC, Program Director. Responsible for strategic

planning and operational initiatives within a $6 billion division of CSC.

Managed financials and operational performance of Delivery Centers.

Strategic leader establishing both short and long term goals. Established

and communicated goals and objectives, defined methodologies, tasks, and

activities to personnel

. Collected, mined and analyzed the meaning of large data sets to

determine direction and make decisions.

. Built/executed successful ramp up strategy to grow headcount from 24

to 235 in less than 14 months for one Center.

. Leader in the creation of the first IT apprenticeship program in the

State of South Carolina.

. Leader in Six Sigma project and quantitative analysis to save millions

thru intelligent use of subcontractors.

. Leader in building out business practices for operational efficiencies

in the Philippines. Grew resources from less than 10 to 60.

. P&L responsibility (SAP financial system) for the Onshore Delivery

Center in South Carolina. Grew from nothing to $19M.

. Built analytical/financial models to drive business decisions.

. Wrote proposals and grant requests. Received more than $3.0M in grant

funding to assist in operations.

. Led customer-facing sales opportunities resulting in millions of

dollars of sold work.

. Created unique training academies to develop new capabilities in USA

and Vietnam.

. Finance lead during successful acquisition of Bulgarian company.

First ever presence point in country.

2004 to 2007. AOL, Director, International Business Development and

Operations. Responsible for major international partnerships and the

development of international strategic initiatives for AOL. Managed the

relationships for AOL international partners. Responsible for finance and

operations in Puerto Rico. Defined methodologies, tasks, and managed

resources performing the work. Worked on divestitures, budgets, forecasts,

and strategic planning matters.

. Assisted in the business divestiture of access operations in Europe

earning $1.9 billion for AOL. Directly led or participated in

negotiations of agreements (Contracts and SLAs).

. Lead business developer for go-to-market strategies in Japan and

Australia. Created strategies for reentry back into markets and the

appropriate technologies to put into play.

. Represented AOL during bankruptcy process of it's investment in

America Online Latin America; the disposition of assets; establishment

of new partnerships abroad; sale of specific operations; and closure

of failed operations. Asked to manage operations and P&L owner for

center in Puerto Rico ($10 million) and 16 people.

. Managed relationship with outsourced Service Desk operation. Created

Service Level Agreements, managed incidents and lead problem

resolution.

. Assisted in financial reporting of a $2 Billion division of AOL.

Worked with Hyperion and Enterprise.

January 2004 to July 2004. MCI, Contract work . Worked on financial

restatement project. Assisted during bankruptcy, and successful emergence.

Responsible for technical accounting issues related to foreign exchange,

derivatives and proper representation on financial statements. Assisted

with Sarbanes-Oxley initiatives to include: establishing and maintaining

adequate controls and procedures; process flow charting; and control point

identification. Identified and corrected errors totaling millions of

dollars. Developed quantitative currency exposure model. Worked with

Hyperion and SAP. Worked on issues concerning FAS 52, 130, 133, and 150.

1993 to 1998 and then 2000 to 2003. Ellin & Tucker, Chartered, Washington,

D.C., Senior Manager. Managed business valuation / financial advisory

projects for a 14-member practice. Guided clients on valuation issues,

Mergers/Acquisitions and business strategies for success. Consulted

companies in many industries to include: Oil & Gas, healthcare, government

contracting, property management, technology based companies,

manufacturing, distribution, retail, and wholesale. Asked to return to the

company to streamline the business and improve profitability. Established

and communicated goals and objectives, defined methodologies, tasks, and

managed the resources performing the work. Hired, supervised, led, and

trained analysts performing hundreds of analyzes annually. Worked and

negotiated extensively with senior executives of organizations.

. Served as State's expert in the merger of several multi-billion

dollar healthcare entities successfully guiding on strategic steps.

. Expert Witness in dozens of court cases to include an appearance in

the World Court.

. Evaluated capital projects for payback, NPV, IRR, and EVA.

. Created quantitative models to evaluate large data.

. Implemented procedures to streamline operations and internal controls.

. Evaluated impact of adopting FASB Statements 52, 97-2, 123, 133, 141,

142 and 150.

. Negotiated acquisitions, banking facilities, and aided in

bankruptcies.

. Assisted Department of Defense in the acquisition of intellectual

property.

. Working knowledge of FAR/CAR

1998 to 1999,US Office Products, Washington, D.C., Controller and

Operations Executive. Senior ranking finance member of a $110.0 million

vending and coffee division of a $2.7 billion company. Overall authority

for the financial operation of the organization, budget preparation,

strategic planning, monthly closing of books and records, standardization

of operations to include instituting best practices and presentations to

the Chairman of the Board and CEO of the parent company. Distressed company

that ultimately filed chapter 11. 14 direct reports, and more than 40

indirect. Established and communicated goals and objectives, defined

methodologies, tasks, and managed the resources performing the work.

. Developed internal controls to streamline operations across 15

disparate business units across the globe.

. Instilled working capital disciplines on AR, Inventory, and AP, that

resulted in more than $1.0 million in cash savings within six months.

. Implemented a consolidated treasury system across 180 different

business units.

. Negotiated and closed acquisitions; a $20 million leasing facilities;

$100 million credit card facilities; assisted in banking relationships

(equity and debt); foreign currency and interest rate swaps; and the

re-negotiation of a $1.2 billion credit facility. Assisted in $100

million divestiture.

. Built quantitative models to evaluate deals.

1991 to 1993, Arthur Andersen & Co., Houston, Texas. Financial Analyst.

Responsible for financial planning and M&A projects for public and private

entities. Provided corporate finance advice and litigation support to

Fortune 500 companies and wealthy individuals. Created quantitative models

and projections for a $500 million MTBE facility to-be-built in Asia.

Analyzed current market conditions, forecasted prices, evaluated capacity

and held discussions with senior level management.

EDUCATION

. MBA, Texas A & M University, concentration in Finance

. BA, University of Virginia, double major: French and Economic

OTHER SKILLS

. Computer expert in a variety of office productivity software tools

(spreadsheets, word processing, access databases, presentations)

. Comfortable in front of Senior Leadership (C-Level) presenting,

advising, facilitating decisions

. Exposed to Quick Books, Peachtree, Great Plains, and Quicken.

Used/using SAP, BPC, BW, Hyperion

. French (reading, writing, speaking) and German (speaking)

HONORS AND AWARDS

. Program Management Professional (PMP) 2014

. Delivery Executive Leadership College (CSC program) 2013

. Management Development Program (CSC program) 2013

. Six Sigma Green Belt 2012

. ITIL V3 foundation certified 2009

. Chartered Financial Analyst (1995.Grader of AIMR's CFA exam for 6

years. Standard Setter 2010/11)

. CFA Society member and volunteer of CFA Research Challenge (2 years

grader, 2 years industry mentor, 1 year National Judge in the

America's finals)

. Vice President, Mid Atlantic Chapter of the Employee Stock Ownership

Plan Association, 2001 - 2005

. DC Chapter of ASA Business Valuation Sub Committee Chairman, 2002/03,

Treasurer 2003/04

. Speaker at local and national events

. First ever MBA student to be given full responsibility to manage and

teach undergraduate class

. Former Military Officer, Field Artillery, honorably discharged after

four years active duty

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