Customer Service Manager

TERRI MAGERMAN

** ************* ********, ******** ****, Ontario L4E 2L7

905-***-**** (Home) 647-***-**** (Cell) *****.********@*******.***

SUMMARY

An experienced and dedicated Office Manager and Bookkeeper with over 15 years in

office administration and full-charge bookkeeping proficient in QuickBooks, Simply

Accounting, AS400, MFG, Microsoft Word, Excel and TRUX scale system. A highly

organized and detailed oriented strong team player with effective communication,

problem solving and interpersonal skills together with a results-driven attitude.

HIGHLIGHTS

Accounts payable General ledger Year end

procedures

Accounts receivable Account reconciliation Inventory

Credit and collections Government remittances

Banking

Payroll Customer service Reception

PROFESSIONAL EXPERIENCE

Office Manager August 2012 - Current SEJJ Environmental

and JR Property Services

Full cycle bookkeeping for 6 sets of company books including inter-company postings

using QuickBooks and TRUX.

Processed and remitted government remittances, WSIB and payroll.

Managed front office, implementing company policies, ordering supplies and couriers

and responsible for office telephone system.

Credit and collections.

Payroll.

Hiring of personnel.

Bank deposits and bank reconciliations.

Processed credit cards using Moneris.

Assisted president with special projects.

Organized trucking for garbage removal at transfer station.

Organized landscaping and snow removal contracts, kept salt inventory control during

winter months, create invoices and responsible for collecting of payments.

Credit Supervisor (Contract) August 2011 - August 2012 Independent Electric

Supervising of accounting department and close communication with the sales

department.

Responsible for credit management and collections of $6,000,000 in receivables for 3

different branches and dealing with general contractors using AS400 system.

Attend monthly Equifax and Lumbermens credit meetings.

Reconciling of accounts and analyzing credit reports. Approving credit to customers.

Cultivated strong professional relationships with customers.

Administrative Assistant January 2011 - August 2011 MPH Graphics

Responsible for A/R, A/P using QuickBooks, daily cash deposits, invoicing using

Microprint, costing, credit and collections, reception, keeping track of “FSC” chain of

command, filing, mail and ordering of supplies.

Office Manager October 2002 - January 2011 Artseal Ltd.

Office Manager and bookkeeper for 8 years before company relocated to St. Catherines.

Performed all financial activities including deposits, A/R, A/P, purchase orders, payroll,

government remittances, general ledger postings, invoicing, collections, processing of

credit cards, quotes and inventory control using Simply Accounting and QuickBooks.

Supervisor of laminating technicians.

Responsible for reception, shipping, couriers, ordering of supplies and filing.

Bookkeeper MAG Enterprises

For 15 years responsible for full cycle set of books using Quick Books up to and

including financial statements.

Posting journal entries, A/R, A/P, payroll, invoicing.

Mary Kay Beauty Consultant

Self employed selling of Mary Kay Cosmetics for the past 19 years and entering

bookkeeping records in QuickBooks.

EDUCATION

Diploma from The London School Of Business

Graduated OAC Georges Vanier Secondary School, Toronto

Income Tax Certificate

First year complete CCP

Ontario Lien Act Seminar

Laminating Course

References available on request.

Contact this candidate