Customer Service Sales Representative

David M. Franco

***** ***** ****** ********, ** *0606

************@*****.***

Cell # 520-***-****

Summary of Qualifications

Bilingual Spanish Excellent Verbal & Written Communication

Proficient in MS Office Suite Team Player

Detail-Oriented

Reach trucks and stock pickers

Pick, pack, receive and restock product

Manage stock and inventory control.

Bilingual Spanish

Operate Forklifts Excellent Verbal & Written Communication

Professional Experience Team Player

Diversified Leadership Skills

:

Desert Diamond Casino 12/2011-Present

Logistics/Warehouse Shipping/Receiving

Responsible and accountable for all merchandise coming in from vendors. Manages inventory and insures all departments maintain proper stock of merchandise. Controls ordering of company merchandise that enables casino to operate flawlessly.

Parts Mart Automotive Warehouse, Tucson, AZ 09/2009-08/2011

Sales Representative

Acquired new potential customers by makingcold calls to potential clients, such as fleets and independent automotive repair shops for their automotive needs, while maintaining existing customers. Compiled spreadsheets to track orders of customers and shipping documentation to maintain customer satisfaction and delivery of parts in a timely manner.

Kay Automotive, One Source Distributing, Tucson, AZ 05/2007-08/2009

Branch Manager

Dispatched all company drivers for parts distribution, maintained a drivers log to monitor vehicle movement, answered service calls, managed inventory control, purchasing of automotive parts/accessories, shipping and receiving, and outside sales calls.

Desert Rat Truck Center, Tucson, AZ 06/2005-04/2007

Warehouse/Shipping & Receiving

Managed and maintained all aspects of warehouse duties: shipping and receiving, processing orders, inventory, will call, and customer service to all existing and new accounts.

Warren Distributing Incorporated, Moorpark, CA 09/1995-06/2005

Warehouse/Branch Manager

Dispatched all company drivers for parts distribution, received all incoming calls from new and existing accounts, vendors, and suppliers.Maintained all warehouse inventories along with accounts receivables and accounts payable.

Education:

I.T.T. Technical Institute, Buena Park, CA 09/1986

A.A. Degree, Electronics Engineering Technology

Military Service:

United States Air Force, Honorable Discharge 1988 1991

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