Customer Service Representative
Resume:
DEBRA BEASLEY **** DILLON AVE
LAS VEGAS, NV *****
***************@*****.***
Work History
Access2Care, Houston, Texas
Customer Service Representative /Call Center
Nov 05, 2012 - May 23, 2014 As Customer Serve Rep, I am responsible for setting up
transportation for various Health Plan members. Heavy phones,Inbound & Outbound calls,
Trouble shooting, multitasking and other duties as assigned.
Harte Hanks/Call Center, Texarkana, Texas
FedEx Ground Trace Agent/Customer Service
Jul 05, 2011 - Jul 02, 2012 Heavy In-bound and Out-bound calls assisting customer with locating
missing packages.Trouble shooting, Multitasking and other duties as assigned.
Horizon Specialty Hospital, LAS VEGAS, Nevada
Unit Secretary/Customer service
Apr 01, 2008 - Nov 01, 2008 Maintain Patient care records, Transcribe physician orders,
communicate with patients, families, hospital staff and outside agencies, maintain and order
supplies and equipment and various other duties as assigned.
University Medical Center, Las Vegas, Nevada
Unit Secretary/Customer Service/ER-Trauma
May 15, 2001 - Sep 07, 2007 Maintain patient care records. Transcribe physician orders,
communicate with patient/families, hospital staff and outside agencies, Maintain and order
supplies and equipment, insurance verification, patient registration, and various other duties as
assigned.
Citizen Area Transit/Paratransit Service, LAS VEGAS, Nevada
Transporter
May 01, 2000 - May 04, 2001 Transporting senior citizen,adults and adolescence with physical
and mental disabilities to and from appointments, and assit them with any special equipment that
is used and various other task as needed.
Sunrise Hospital, LAS VEGAS, Nevada
Unit Secretary/Customer Service
Nov 28, 1997 - Feb 09, 2000 Maintain Patient records, transcribe physician orders, clerical duties,
communication clerk, supply/order clerk and various other duties as assigned.
Summerlin Hospital, Las Vegas, Nevada
Unit Secretary/Customer Service
Apr 06, 1998 - Jan 06, 1999 Maintain patient care records, Transcrive physician orders,
communicate with patient, families, hospital staff, and outside agencies, maintain and order
supplies and equipment and various other duties as assigned.
Goleta Valley Cottage Hospital, Santa Barbara, California
Unit Secretary/Customer Service
Mar 09, 1997 - Nov 06, 1997 Maintain patient records, transcribe physician orders, clerical duties,
schedule patient appointments and surgical procedures, communications clerk, maintain and
order supplies and equipment and various other duties as assigned.
Kmart, GOLETA, California
Customer Service Supervisor
Feb 07, 1997 - Nov 05, 1997 Supervised, customer service front desk,and front check-outs.
Ensured excellent customer service from check-out clerks, supervised and handled the transfer of
various amounts of cash, credit card transaction. assit customer with any problems he/she may
encounter, and various other task to ensure customer satisfaction.
St Francis Medical Center ER/Trauma, Lynwood, California
Unit Secretary/Customer Service
Feb 03, 1992 - Jan 03, 1997 Maintain patient records, transcribe physician orders, facilitate
patient transfer to and from other facilities, Insurance verification, patient registration, In-house
hospital billing, maintain supplies and equipment, clerical duties, communications clerk and
various other duties as assigned.
Cedar Sinai Medical Center, Los Angeles, California
Unit Secretary/Patient Communications Clerk
Dec 09, 1986 - Nov 15, 1989 Maintain patient care records, transcribe physician orders, assist
Nursing staff with new admission intakes, clerical duties, order and maintain supplies and
equipment, and various other duties as assigned.
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