Customer Service Administrative Assistant

Deborah Hernandez

**** **** ** **. *** 832-***-**** ********@*****.***

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Objective

I am looking to continue my career in a rewarding industry with a stable

company, in which I can achieve and exceed its goals and expectations.

I excel under stress and can ensure that my job has been done not only

to my employer’s satisfaction, but to my clients as well.

Experience

Bookkeeper / Accounts Payable

Venture Homes Houston, Texas

January 2010 – October 2014

Received, recorded, and deposited cash and checks as well as reconciled

records of bank transactions.

Received approval of all accounts payable invoices and supplied payments

to vendors on a weekly basis.

Created a new invoicing program in Excel.

Reconciled all bank accounts.

Processed electronic deposits

Issued paychecks to contractors on a bi-weekly basis.

Issued W2’s to employees & 1099’s to contractors.

Processed journal entries, online transfers and payments.

Pay ALL incoming bills.

Processed Month End closing and reports

Customer Service Consultant

Wheeler and Associates, Inc. Houston, Texas

October 2008 - October 2009

Customer Service Consultant for Municipal Utility District Tax Office

Answered high volume of calls

Required to know Texas Tax Property Law

Received and posted tax payments

Logged overnight checks into the system

Processed bankruptcy notices for attorney’s

Correspondence returning tax payers checks and refunds

Copied schedules and issued agendas

Processed mail

Responsible for answering all customer service calls

Administrative Assistant

Gillman & Gillman Law Firm Houston, Texas

April 2007 - March 2008

Administrative Assistant to nine attorney’s

Answered and screened phone calls

Data entry

Coordinated conferences

Managed schedule

Maintenance coordinator for entire building

Processed and billed for mail entire building

Copied property blue prints and organized by latitude and longitude

Responsible for office equipment and vending machines for entire

building

Distribute mail

Education

John H. Reagan Senior High, Houston, Texas

August 1995 - May 1999

Skills

A/P A/R, Bookkeeping, Excel, Access, Microsoft Word, Data Entry, Ten Key, Switchboard, Team Player,

People Person, Quick Learner, Outlook, QuickBooks

References

References are available on request.

Contact this candidate