Sales Account Manager

Carolann L. Fantich

*** ******

Novi, MI ***** 810-***-****

Customer focused with success in total account management and embracing multiple sales engines

Action-Oriented Achiever with strong customer influence resulting in increased sales and revenue.

Strategic and value driven team member with the ability to forge deep and lasting customer relationships

that result in strong partnerships.

• Communicates Sprint’s team based selling principles with customers and stake holders, emphasizing

cross discipline resources

• Anticipates the business needs of customers and provides relevant customized solutions

• Coordinates efforts against key accounts utilizing and connecting with all levels of associates to drive

revenue and increase market share

Professional Experience

Sprint Corp, Farmington Hills, MI

Regional Account Manager (1998 - Present) Sprint and Nextel merged in 2005

• Developed account strategic plans designed to penetrate and identify new revenue opportunity

• Identified wireless solutions for key segments within the automotive industry including, Manufacturing,

Engineering, Facilities, Research and Development as well as Global needs.

• Consult with technical partners to provide custom solutions targeted to grow business

• Project managed large deployments by coordinating with internal and field based resources locally and

nationally

• Leveraged Sprint’s National account team to uncover new account potential and expand our customer

base.

• Proactively leads Michigan’s top corporate customers including Ford Motor Company, General Motors,

Automotive suppliers, Federal Government and professional services.

• Utilized multiple Sprint systems and programs to share data, reporting, account updates and production

with stakeholders and customers

• Partnered with the National Sales Organization to communicate market updates and implement the

National team’s strategic direction

• Recognized with Presidents Club awards 3 yrs. for exceeding over 125% of quota

• Awarded incentives as top producer in the Country of M2M sales 2 years

Nextel Communications, Novi MI

Account Executive (1996-1998)

• Responsible for sales of small and medium business in new market

• Proactively called on businesses in the greater Detroit area

• Uncovered new accounts and grew market share using consultative approach

• Recognized with Presidents Club awards 2 years for exceeding over 150% of quota

GE CAPITAL RESCOM

Account Manager (1994 - 1996)

• Responsible for the management of sales of private telephone service in seven multi family

properties which required 50% travel

• Coordinate activities of up to 70 on site sales reps.

Act as liaison between Rescom and property management

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Develop and implement training programs

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As a result of effectiveness in operation and startups, ranked second highest in the corporation for

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sales penetration

Education: Oakland Community College, Business Communications (1987 - 1989)

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