Maintenance Sales
Resume:
RESUME
Mamatha H.S.
*th Block, Jayanagar,
Bangalore -560 070.
Mobile:819-***-****
E-mail Id: **********@*****.***
Career Objective:
To pursue a career in a professionally managed organization, which would
give me an opportunity to grow and use my potential to the fullest extent.
Educational Qualification:
Bachelor of Science (B.Sc.,) from A.V.K.College,Hassan, Mysore University,
1993
PGDHRM (Post Graduate Diploma in Human Resource Management) from Symbiosis
Centre for Distance Learning, Pune, 2011
Professional Work Experience:
1) Company : M/s.Sterling & Wilson Limited, Bangalore.
Designation : Executive -HR
Duration : 1st May 2007 to till date
Job Responsibilities:
Time Office functions
. Attendance processing for disbursement of salary
. Maintenance of Leave database for employees and issue of Leave cards.
. Counseling and assisting the Lady employees on utilization of
Maternity leave etc.
Salary Processing Coordination
. Responsible for the salary processing of all employees and handling
all kinds of salary discrepancies.
Joining formalities
. Handling joining formalities including Induction, Bank account opening
for new employees, submission of PAN card numbers to H.O.
. Coordinating with H.O. for employee code and vendor code creations.
Issue of Access cards, arranging for ID cards, and visiting cards.
. Creation of email id's for new joiners. Sending the Salary accessing
Hyperlink & salary accessing passwords to new joiners.
. Familiarizing and guiding the employees with company policy regarding
leave, Out-station allowances and such other claims, as per their
grades. If needed, coordinating with both accounts department and
employees, in settling their travel/ conveyance claims etc.
Handling Employee Confirmation, Employee database, Employee
issues/grievances, employee relations
. Maintenance of Employee Database of the Organization.
. Handling employee issues & grievances, employee relations.
. Forwarding income tax declarations to H.O & giving the status of
submission of supporting documents at the end of the Financial Year to
H.O.
. Issuance of HR letters and salary certificate, as required by the
employees, such as HR letter for applying for PAN card, Housing Loan,
personal loan, Vehicle loan etc. Subsequently, answering to the
queries by the financial institutions, in releasing such loans.
Handling Mediclaim Policy & Reimbursements
. Creating Employee Mediclaim database. Getting Mediclaim Cards for
employees and handling Mediclaims of employees.
. Handling enquiries regarding the hospitalization, following up with
the Mediclaim agency/ H.O. for payments and clarification regarding
submission of additional documents, as required.
. Assisting the employees, by guiding them on the process of taking
cashless treatment in the Network Hospitals. Coordinating with the
TPA, by intimating them well in time about the hospitalization of
employees, and in availing cashless treatment.
Handling Employee Full & Final settlements
. Advising for Full & Final settlements of resigned employees, including
PF transfers and withdrawals, as required. Coordinating for clearance
check list and exit interviews.
. Follow with Corporate HR, in setting the employees' full and final
settlement. Handling all such related queries raised by Corporate HR,
with suitable explanation, in closing such settlements.
. Coordinating and briefing the employees about the deduction of
shortfall of notice period in case if the employee wishes to leave the
job, without completing/fully completing the notice period.
. Advising for deduction of money, in consultation & approval with the
Accounts/admin/IT departments, in case if any employee is not
returning back any company asset, which is issued to him/her, during
their tenure in the company in executing their works, from the full
and final settlements.
Monitoring and managing outsourced services
. Sending of resumes for enrollment
. Attendance and Bill certification
. Clarifications with H.O. for any issue related to job codes/cost
Centres /payments etc.
Recruitment Coordination:
. Calling candidates for the interview's
. Sending the indicative offer letters/original offer letters issued by
H.O., as the case may be.
Training Coordination
. Coordination for conduction of all in-house/external training
programmes/ seminars etc.
. Guiding the employees, in understanding the KRAs and filling the form.
. Updating all Training Records such as training attendance, training
feedback, Competency Matrix etc.
2) Company : M/s.Tata Communications (formerly VSNL)
Desination : Executive - Admin Support
Duration : From 1st August 2005 to 31st March 2007
Job Responsibilities:
General Administration:
. Handling the Telephone bills. Arranging Mobile/Landline Telephones to
various departments, employees.
. Maintenance of attendance of various departments of various
outsourcing agencies.
. Processing of all the statutory payments such as, Electricity, water,
Operation & maintenance bills of the organization and Quarters
allotted to employees.
. Generating Purchase orders/Service Contracts/Work Orders & bills
processing through SAP.
. Taking care of Annual Maintenance Contracts under areas such as, Pest
control operations, Maintenance/Servicing of Air Conditioners, Lifts,
UPS etc. Taking care of AMC renewals, Agreement papers etc. Generating
work orders to Vendors under AMCs through SAP.
. Responsible for Materials Management, Stock keeping, Documentation,
Inventory control.
Purchase/ Procurement & Vendor Development:
. Procurement operations. Procurement of materials upon the request from
various departments. Vendor management, negotiating with vendors.
Coordinating with vendors/ suppliers for procurement.
. Processing of all kinds of bills under various
claims/Procurement/Purchase.
. Keeping track of Rate contracts, taking care of renewal of Rate
contracts.
. Keeping track of Guarantees, Warranties etc. of all the electrical &
general equipments.
. Follow-up with vendors for timely deliveries and quality checks as
well as ensuring timely payments.
Designation : HR Assistant
Duration : From1st February 2005 to 31st July
2005
Job Responsibilities:
. Maintenance of Employee database of the organization. Personal file
Maintenance, upkeep of Personal records of employees.
. Arranging Food coupons to Employees of the organization.
. Processing the Medical claims/bills of employees. Maintenance of
Medical database of employees of the organization.
. Handled the joining formalities for new joiners.
. Scheduling the interviews. Coordinating with various department heads,
for interviews.
. Arranging Visiting cards, ID cards to employees.
. Arranging Quarters to employees. Handled formalities related to
quarters allotment, quarters acceptance etc.
. Coordinating with various divisions with respect to admin functions.
. Travel coordination. Air Bookings and Hotel reservations upon the
request from various departments/individuals. Processing of these Air
bills and Hotel bills.
. MIS Preparation / consolidation.
3) Company:M/s. DishnetDSL Ltd.
Designation : Executive-Hub Operations
Duration : From February 14th of 2000 to 31st
Jan 2005.
Job Responsibilities:
. Handling office Correspondence
. Cash handling, maintaining all office files and registers.
. Sending all necessary periodical reports and instantaneous Reports.
. Ensure overall performance of the Hub.
. Meet sales targets, organize and conduct activities as devised by
corporate office.
. Ensure Revenue generation of the Hub Center.
. Ensure Customer Satisfaction & administration of feedback and take
remedial measures as seen fit and report to corporate office.
. Ensure Sales of Internet Packs & Installation.
Personal Information:
Name : Mamatha H.S
Sex : Female
Date of Birth : 6th October
Marital status : Married
Languages known : Kannada, English, and Hindi.
Hobbies : Cricket, Hearing music, Reading
novels.
I declare that the information given above is true to the best of my
knowledge.
Place:
Date:
(Signature)
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