Customer Service Administrative Assistant

Location:

Posted:

December 05, 2014

Leticia B. Agyeman **************@*****.***

OBJECTIVE

• To obtain employment as an Administrative Assistant in a Health Care facility

SKILLS AND QUALIFICATIONS

• Strong orientation in customer service/satisfaction

• Effectively identify and resolve problems using available resources

• Excellent written and verbal communication and interpersonal skills

• Responsible, reliable, dedicated, diligent and motivated hard worker

EXPERENCE

Healthcare Administration Intern

Jacobi Medical Center 09/14-Present

• Using excel spreadsheet (OASAS) to update patient logs

• Participate in day to day activities including registering patients and answering phone calls

• Conduct periodic rounds of physical plan to ensure quality service delivery

• Maintain patient charts in full compliance with funding source regulations

EMPLOYMENT

Personal Touch Agency Jamaica, New York

Home Health Aide 09/98-present

• Assist elderly, disable client with grooming and activities of daily living

• Maintain cleanliness of household, ensuring safety of client

• Prepare meals and escort clients on outings and doctor visits

Jumpstart New York, New York

AmeriCorps Member 10/02-05/03

• Managed Introductory Reading Program for children ages three-five years of age

• Planned and coordinated learning activities such as reading, drawing and singing

EDUCATION

Lehman College Bronx, New York

Bachelor in Science, Major: Health Services Administration

Graduated May 2014

Bronx Community College Bronx, New York

Associates in Applied Sciences Degree, Major: Dietetics & Nutrition Science

Graduated June 2011

New York City College of Technology Brooklyn, New York

Associates in Applied Sciences Degree, Major: Ophthalmic Dispensing

Graduated January 2006

Leticia B. Agyeman **************@*****.***

100 Bellamy Loop 15D, Bronx, NY 10475 917-***-****