Customer Service Quezon City

MARIVIC C. INAO

Block * Lot ** Tierracon Homes

Dita, City of Sta. Rosa, Laguna

Mobile #092********

OBJECTIVE: Be responsible in duties and responsibilities

PERSONAL DATA:

Birthdate: April 14, 1981

Birthplace: Lapu-lapu Pinan, Zamboanga del Norte

Civil Status: Married

Age: 33

Sex: Female

Height: 4"11

Weight: 100 lbs

EDUCATIONAL BACKGROUND:

Elementary:Napuyan Elementary School

Pinan, Zamboanga del Norte

1992-1993 (3rd Honor)

Secondary: Pinan National High School

Pinan Zamboanga del Norte

1996-1997 (with Honor)

College: Jose Rizal Memorial State College

Dapitan City, Zamboanga del Norte

Tuition Fee Grantees (DJ Scholarship Program)

2001-2002

DEGREE EARNED:

Bachelor of Secondary Education Major in Math

SKILLS

Computer Literate (Microsoft Word, Microsoft Excel, Microsoft Power

Point)

WORK EXPERIENCES:

SALES ASSOCIATE

Infanticipation

Festival Mall, Alabang

ADMIN SERVICES/FINANCE BACK UP COORDINATOR

Clinic Systems, Inc.

297 Montillano St., Alabang,

Muntinlupa City

SPECIFIC TASK:

Acts as Assistant Coordinator

Relieves Billing StafF

Relieves Pharmacy Staff

Checks PHIC claims

Assist in preparing PHIC Claims

Assist in Preparing PHIC Transmittal

Prepares PHIC monthly Mandatory Report

Conducts Physical Count Monthly

Assist in Preparing PO

Conducts daily room visitation for inpatient

Responsible for filing of Birth Certificate for AMC-Main and Muntinlupa

Branch

Receives deliveries from Suppliers

Checks inpatients SOA for CO/HMO'S

Dispenses Medicines and Supplies at CSR

Monitors Senior citizen discount for inpatients

Monitor inpatient balances

Assist in checking SOA (CSI)

Assist in Cash Counting

Checks PHIC transmittal

IN-HOUSE TRAINING PROGRAM ATTENDED

ER/OPD Services

Administrative Services

Laboratory Services

Xray Services

IV Therapy

Pharmacology & Posology

Basic Advance CPR

ECG Training Seminar

Nursing Care for Inpatients (ward care)

Pediatric & Advance Life Support

5'S/TPM

TQM Seminar

QCI Training

Surgical & Anesthesia or Perioperative Care

Maternal Healthcare

Newborn & Lactation Management

ISO 9000

Customer Service

Practical Industrial Engineering

QC Tools

ICD 10

Internal Quality Audit

Kaizen

OUTSIDE SEMINAR ATTENDED

Revision of Birth Certificate and Death Certificate Form

St. Luke's Medical Center, Quezon City, Philippines

January 29, 2009

Philhealth Benchbook and MMHR

Aiming for Center of Excellence

Philhealth Reimbursement Policies and Procedures

E-claims Project- Phase 1

Trends in Health Information Management

The Medical City - Augusto Barcelon Auditorium

6TH flr., Podium Bldg., Ortigas Avenue, Pasig City

August 09, 2011

Training Course on the International Classification of Diseases versiob 10

(ICD 10) for Coders - Balay Kalinaw, UP Diliman, Quezon City

April 21 - 25, 2011

SSS IN-DEPTH INFORMATION SEMINAR

VisMin Function Room

SSS Building, East Avenue, Diliman

Quezon City, Philippines

May 9-12, 2011

Learning Session on Policy Development in the Hospital

Alabang Medical Clinic, Alabang, Muntinlupa City

November 23, 2009

CONSULTATIVE FORUM ON CIVIL REGISTRATION

Multi-Purpose Hall, Pinaglabanan Elementary School

San Juan City, Metro Manila

November 1, 2011

CHARACTER REFERENCES

Eunice Therese Cutillar Adanza

Head Oncologist- Internal Medicine

297 Montillano St.,

Alabang, Muntinlupa City

8420680

Cesar T. Sy

Medical Director

Alabang Medical Clinic

8420315

I hereby certify that the above information is true and correct base on my

knowledge.

Marivic C. Inao

Applicant

Contact this candidate