Customer Service High School

TIMOTHY LAWRENCE

**-** ****** ****** ********, New York

Phone516 503-4924 ************@*****.***

SUMMARY

Reliable, trustworthy and flexible individual with excellent culinary

experience and qualifications. Extensive cooking experience and knowledge

of food hygiene regulations and food safety laws. My objective is to

obtain a long-term position with a growing and exciting organization that

can provide me with an opportunity to enhance my skills, and become part of

a team.

PROFESSIONAL EXPERIENCE

Restaurant Associates - New York, NY

07/12 to 09/14

Sous Chef

. Highly skilled in preparing, seasoning, and cooking an extensive range

of foods including soups, salads, entrees, and desserts Hands-on

experience in garnishing, arranging, and serving food

. Demonstrated ability to check freshness of food and ingredients prior

to cooking

. Knowledge of food safety and handling procedures

. Well versed in cleaning work areas, equipment, utensils, dishes, and

silverware

. Able to work in a team environment and take direction

. Self-motivated and organized, exceptional problem solving abilities

and excellent ability to take direction

. Committed to quality service

. Excellent food and beverage knowledge

Delta Airlines - Queens, NY @ JFK

04/07 to 07/12

Customer Service Agent

. Profound knowledge of the integral airline processes and procedures

. Proven ability to handle all the airline ticketing and reservation

procedures

. Commendable proficiency in operating relevant Microsoft Office tools

and web-based applications

. Commitment towards prompt and courteous customer service and utmost

customer satisfaction

. Proven efficiency in handling stressful situations and complicated

airline practices

. Exemplary written and oral communication skills and excellent typing

and data entry skills

Norwegian Cruise Lines - Honolulu, HI

09/04 to 04/07

First Cook

. Supervised second and third cooks

. Organized and prepared mis en place, measures and mixes ingredients

according to recipe to prepare soups, salads, gravies, desserts,

sauces, and casseroles.

. Worked in various galley stations that prepare meat, fish, vegetables,

and other foods for baking, roasting, broiling, grilling, braising,

saut ing and steaming

Sidekick's Cafe - Massapequa, NY

07/01 to 09/04

Sous- Chef/ Server

. Prepared orders according to the customer's preference using

established recipes, portions, and methods established by the company.

Ensured that all orders were presented in a neat and appetizing

manner.

. Baked, roasted, broiled, grilled and steamed meats,fish, starches,

and vegetables.

. Wash, peel, cut, and seed fruits and vegetables to prepare them for

consumption.

. Regularly checked all food items to ensure adequacy and quality at all

times.

. Maintained a clean and safe work environment. Kept all work stations

and equipment as clean as possible at all times.

. Worked together in a team oriented environment to produce foods in a

timely and orderly fashion.

The Boardwalk Restaurant - Jones Beach, NY

01/01 to 07/01

Sous- Chef/ Server

The Gathering - San Diego, CA

06/99 to 1/01

Sous- Chef/ Server

SKILLS

. Microsoft Word and Excel

. Strong communication and personal skills

. Bi-lingual

. Excellent food and wine knowledge

. Can work well independently, or in team atmosphere

EDUCATION

. Treasure Island Culinary Academy, San Francisco, CA 1-98/6-99

. Massapequa High School, Massapequa NY 9-90/6/94

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