Six Sigma Black Belt
Resume:
Melanie Miller
Houston, TX 77018
M:**********@***.***
SUMMARY
Highly motivated, energetic, and achievement oriented professional with
experience that encompasses a myriad of subject areas: business process
improvements, quality, engineering, cost and financial data analysis,
supply chain, contracts, and project management. Inquisitive, persuasive,
proactive, and focused work style with unique skill sets that include
qualitative analysis, verbal and written communication, leadership, and
customer and vendor relationship management. Technical skills: MS Office
Suite, Lotus Notes, Minitab software programs and ASPEN.
SELECTED ACCOMPLISHMENTS
. Employed Six Sigma methodology within contracted services and liberated $
700K in fixed costs.
. Devised scenarios, conducted financial modeling and analysis, and
negotiated contract resulting in
an increase of $ 800 K to pretax earnings and capital investment
avoidance of $ 500K.
. Reconciled monthly commodity swap transactions and averted a $ 500K
customer liability.
. Conducted project economics and avoided a $ 3MM investment by pursuing
cost effective alternatives.
PROFESSIONAL EXPERIENCE
John Miller
October 2008-January 2012
Caregiver
Prepared daily meals following dietary guidelines. Administered
medications following doctor's
specific instructions and guidelines. Performed lawn maintenance and yard
work to maintain
the cosmetic appeal of the home.
DuPont
April 1987- June 2007
Six Sigma Black Belt (July 2004-June 2007)
Led leverageable transactional project teams to support corporate
transformational initiatives and increase cost productivity. Collaborated
across business platforms and strategic businesses to capture financially
beneficial opportunities via application of Six Sigma methodology.
. Employed methodology within contracted services across three Strategic
Business Units
to enhance organizational processes resulting in liberation of $
700K in fixed costs. Utilized
various tools such as cause and effect, process mapping, statistical
analysis and provided effective
communication of the "stake" to effect change. Team accomplishments
were
recognized via corporate network news article to leverage learnings
across the company.
. Applied Six Sigma tools to identify opportunities to reduce total
distribution costs in Europe. Stratified European customers by high/low
volume and geographically mapped customer locales in
Southern Europe to ascertain feasible locations for a 2nd warehouse.
Interfaced with international company personnel to grasp an understanding
of the process and barriers for this endeavor. Estimated benefit for this
project was a $ 1.5 MM cost reduction in finished product distribution
expense.
. Successfully attained Six Sigma Black Belt Certification in October 2006.
Completed LEAN and APICS training.
Quality Management Representative (2001- July 2004)
Championed the quality management effort and ensured compliance with ISO
9001 standard for two
product lines with annual sales of $ 260 MM. Examined and presented
monthly on performance to
management; developed and delivered presentations to customers, and drove
change to foster tactical
enhancements in business planning and customer satisfaction. Investigated
service and product complaints.
. Led internal auditing program. Developed annual audit schedule for ~ 9
internal auditors and provided assistance to ensure timely completion.
Liaised with external auditor for continuous assessments of the quality
program.
. Investigated and analyzed data for complaint to successfully avert a $
3MM customer liability.
. Led initiative to comply with the new ISO 9001 quality standard. Expanded
boundaries of quality system by incorporating sales, marketing, and
business planning activities and developing a new customer satisfaction
process. Attained certification to the new standard 1 year ahead of
schedule. "Received a "Way to Go" Award for outstanding performance .
Contract Administrator (June 1998- July 2004)
Managed and negotiated contracts for commodity product sales to external
customer and outsourced supply chain and logistic activities. Served as the
business liaison to ensure adherence to contractual requirements.
Participated in monthly Sales and Operations planning meeting with Sales
and Product Management. Managed a $ 4MM budget. Analyzed and investigated
variances and presented monthly on cost performance vs. profit objectives.
Reconciled accounts for product swap agreements and resolved customer and
vendor issues and claims. Investigated product complaints.
. Successfully reconciled 18 months of commodity transaction activity and
averted a potential customer liability of $ 500K. Attained concurrence
on revised account balances after engaging
business management and customer.
. Persuaded external customer to expand business partnership to increase
CO2 sales volume resulting in an increase of $ 800K to pretax earnings
and avoidance of $ 500K capital investment.
. Researched supply and demand dynamics for carbon dioxide market.
Devised scenarios for contract negotiation and conducted financial
analysis to ascertain proposed pricing structure and potential
financing options for capital assistance. Employed pricing tactics to
enhance the business case to spur customer's business consolidation.
. Implemented program to increase fixed cost productivity of third party
manufacturing by over $ 180K. Attained Six Sigma Green Belt
Certification.
. Assisted team to scout and evaluate real estate property investment for
relocating an existing asset. Employed quantitative and qualitative
analysis to evaluate asset relocation alternatives. Received "Lightning
Award" for performance excellence from the Business Team.
. Utilized scenario analysis to evaluate the impact of asset relocation
on product supply chain. Recommended scenario to minimize inventory
carrying cost and supply chain disruption. Proposed scenario was
successfully implemented with seamless customer impact.
Project Leader (1995-1998)
Led project engineering teams for projects ranging from $ 0.5 MM to $ 3.5
MM capital investment. Conducted economic analysis for project
alternatives; led project reviews; communicated project status and
milestones to management via presentations and reports.
. Assumed leadership of emission abatement project and avoided $ 3 MM
capital expenditure by aggressively pursuing cost effective alternatives
to meet project objectives.
Process/Product Engineer/Team Leader (1987-1994)
Provided assistance to operations and performed basic data development for
a pilot plant. Served as a
start-up engineer for a $ 100 MM commercial plant to manufacture an oxygen
barrier resin.
. Employed experimental design to identify key process variables for the
particle size enhancement
facility. Process data was utilized in the design of a $8 MM facility to
reduce nuisance dust from the product.
. Led Process Hazards Analysis review for assigned process area.
EDUCATION
Completed Chartered Financial Analyst Program in 2003
MBA, Finance emphasis, University of Houston-Clear Lake, Houston, Texas,
1999, Overall GPA: 3.93
BS, Chemical Engineering, North Carolina State University, 1986
Beta Gamma Sigma and Sigma Iota Epsilon
.
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