Customer Service High School

Lavelle McCruel

Cleveland, OH

*********@*****.*** - 216-***-****

WORK EXPERIENCE

Warehouser 2

Frito Lay - Cleveland, OH - May 2009 to Present

Responsibilities

My responsibilities include pulling orders, loading trucks,preparing trucks to be loaded, operating forklifts to

pull pallets, interacting with route drivers, unloading trucks, stocking products throughout the warehouse, lifting

dips, wrapping pallets, and cleaning the warehouse.

Accomplishments

I work well with my fellow workers, have great attendance, very positive feedback from supervisors and very

hard worker.

Skills Used

Leadership, hardworking, fast learner, and very positive.

Produce Clerk

Marc's - Brooklyn, OH - November 2008 to October 2010

Responsibilities

My responsibilities included unloading the produce into the cooler, stocking produce on the sales floor, rotating

produce, checking for expired produce, setting displays, custodial, cashiering, bagging, assisting customers,

collecting shopping carts, answering phones, and assisting other departments.

Accomplishments

I always had good feed back from customers about my service and great feedback from managers also.

Skills Used

I demonstrated great customer service skills and great with making customers want to come back.

Project Team Specislist

Best Buy - Cleveland, OH - April 2007 to July 2008

Responsibilities

As a project team specialist I traveled to different best buy locations some local and some out of state with my

team members setting up displays and rearranging the store according to the planogram and also assisting

with grand openings of new stores.

Accomplishments

Spending so much time with my team members traveling we all had a bond and developed friendships which

made the job very comfortable and fun and learned many new things.

Skills Used

I was a very fast learner and always wanted to learn more things and get more training. I also always

encouraged my team members and to work as a team.

Front End Loader

Lowe's - Brooklyn, OH - May 2006 to September 2006

Responsibilities

My responsibilities included cashiering, stocking shelves, bagging products, loading large items into customers

vehicles, answering phones, greeting customers and some maintenance work.

Accomplishments

I was a very hard worker and made sure assignments were done on time and worked well with others.

Skills Used

I demonstrated great leadership skills and I was also I very fast learner. I always had a very positive vibe

when I came to work.

Personal Assistant

St. Augustine Towers - Cleveland, OH - December 2004 to April 2005

Responsibilities

My responsibilities included housekeeping, receptionist, serving meals to residents, washing dishes, bussing

tables, laundry, and interacting with guest and residents.

Accomplishments

I had very positive feed back from residents and guests during my time employed there and made them feel

very comfortable.

Skills Used

I demonstrated great leadership skills and always tried to set a good example for other employees.

EDUCATION

High school diploma

Lincoln West High School - Cleveland, OH

2003 to 2004

High School Diploma

Lincoln West High School - Cleveland, OH

2000 to 2004

SKILLS

Forklift Certified

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