VICKI CRAIG
Palos Heights, IL 60463
636-***-**** cell
**************@*****.***
OBJECTIVE To be an asset to a wonderful organization where my
personality
and encouraging attitude will inspire and educate others.
EDUCATION Ozark Technical Community College
Dental Studies Mastery Certification-2006
Comprehensive Medical Terminology-1987
CPR certification- current
EXPERIENCE Li Dental Center St.
Charles, MO
July 2013-present
Office Manager- Responsible for both front and back office,
Marketing, collections, insurance resolutions,
credentialing
requirements, supervision and training new staff.
Mid Rivers Dental Group
St. Peters, MO
March 1989-September 2014
Assisting in all phases of four-handed
dentistry including operatory
oral surgery, endodontics, periodontics and
pediatric hygiene.
Training new staff and intern students on
the duties, functions
and expectations of an assistant. Monitoring
of Nitrous Oxide
anesthesia, updating patient medical/dental
histories, communication
relay with doctors/staff.
Receptionist duties: fielding of five-line telephone,
scheduling,
filing, duplication of X-rays, verifying
and submitting insurance,
collections, ordering supplies, accounts
payable.
Sanford Brown College
Hazelwood, MO
December 2009-September 2012
Lead Dental Instructor/Extern Coordinator
Clinical Asepsis/Medical Terminology
Instructor
Educate students in all manners of the
dental profession including
Radiography, practice management, dental
sciences, OSHA/HIPPA
regulations, lab and chairside assisting.
Dr. Timothy Arrington, D.M.D. Florissant, MO
August 2007-February 2009
Chairside Assistant
Charting, treatment plans, updating medical histories,
therapeutic
communication, post-op care, maintenance of dental
equipment
compliance of sterilization procedures
under OSHA guidelines,
ordering and stocking of dental/office
supplies.
Doctor's Hospital Wentzville, MO
November 1993-April 1995
Medical Records Clerk/Data Entry
Organized, filed, retrieved and created patient records.
Communication
with physicians to verify information. Copying,
Faxing, mailing
requested documents while following ROI established
guidelines.
Smart Corporation St. Louis, MO
June 1986-March 1989
Medical Records Specialist
Traveled to numerous hospitals throughout the
Metropolitan area to
examine, compile and process medical
record requests from outside
sources in a timely manner through lawful
privacy practices.
VOLUNTEER Supply Coordinator and Dental Educator for Give Kids A
Smile
American Red Cross
Colgate Bright Smiles Bright Futures