Customer Insurance
Resume:
Alexander S. Lesnick
Rush, NY **543
********@*******.***
To obtain a position where I can maximize my skills and build
from my experiences to achieve and exceed department goals.
OBJECTIVE
EDUCATION University at BUffalo, THE STATE UNIVERSITY OF NEW YORK
Bachelor of Science in Business Administration 5/11
Marketing Concentration
Dean's List University at Buffalo, 5/10
3.52/4.00 School of Management
Cum Laude Honors
MONROE COMMUNITY COLLEGE
BUSINESS ASSOCIATES DEGREE
DEAN'S LIST AT MONROE COMMUNITY COLLEGE, 5/08
3.6/4.0
EXPERIENCE PAYCHEX AGENCY, ROCHESTER, NY
ENROLLMENT SPECIALIST, 12/11 - PRESENT
. Collect and process client employee enrollments, changes
and terminations to assure correct effective dates and
coverage level of insurance with carriers.
. Speak with carriers through inbound and outbound calls to
determine that employees are processed with Paychex and
carriers accurately.
. Resolve issues regarding enrollments or terminations by
cross referencing input data of multiple sources internally
within the company and with insurance providers.
. Set up online access by working with other departments to
help improve the process going forward which increases
efficiency by reducing calls made to the carrier.
Oak Hill Country Club, Rochester, NY
Restaurant Food Runner, 4/11 - 5/12
. Anticipated and exceeded customer expectations for the
dining service.
. Trained new runners on procedures and coached them on
techniques to improve efficiency.
. Organized timeliness of food delivery by determining order
and importance of each customer.
. Prioritize daily tasks and identified potential issues to
guarantee smooth operation of the food services.
Rochester Red Wings, Rochester, NY
Promotional Internship, 5/10 - 8/10
. Administered and organized several in-game promotional
activities with fans.
. Enhanced people skills by answering receptionist phone and
interacting with fans throughout the game.
. Assisted fans throughout the game to ensure that they had
the best possible experience.
. Set up numerous stadium enhancements prior to the start of
the game.
Microsoft Word, PowerPoint, Excel, Access. HRIS. Web ORS
(Electronic File System).
COMPUTER
SKILLS
EXTRA
ACTIVITIES/
AWARDS
. Assisted Support team through Beta testing to help Paychex adhere to
COBRA compliance.
. Participated in HRIS.net phase release testing.
. Preformed audits on specific groups with carrier bills and Paychex
system to assure consistency.
. Introduced procedure for new clients to help aid in submitting
enrollment applications to reduce implications during enrollment
process.
. Employee of the Month - April 2013 & October 2014
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