Customer Service Data Entry, Fluent in Spanish, 50 wpm, 8000 ksph

Mauricio Ramirez

**** **** **. ********.*********@*****.***

Grapevine, TX 76051 817-***-****

OBJECTIVE

Highly qualified and results-driven, demonstrating solid interpersonal, communication, and problem solving

skills. Adept at providing exemplary customer service and achieving all company goals and objectives.

Energetic and goal-oriented with an impressive performance record and a well-rounded background. Currently

seeking a position which will utilize my skills, abilities, and areas of expertise.

EDUCATION Grapevine High School Grapevine, TX

Graduate 2011

EXPERIENCE

11/11-08/12 Picker Coppell, TX

Parallon Distributions

• Received order checklist from hospitals detailing what needed to be delivered

• Picked medical equipment orders making sure correct items and quantities were

properly filled

• Counted physical inventory periodically to ensure items for orders were stocked

and no goods were damaged

• Maintained organization and cleanliness of facility

01/10-07/11 Sales Associate Grapevine, TX

Old Navy

• Excelled in sales of Old Navy Card, meeting weekly goals and often times

surpassing company recommendations

• Maintained store appearance to company standards including specific intricacies

such as color blocking, merchandise placement, and product sizing

• Assisted customer inquiries pertaining to products and store policies in person

and over the phone

• Worked with team to receive biweekly shipments during third shift, beginning at 4 AM

• Assembled store floor sets based on corporate guidelines

SKILLS

• Computer

o Microsoft Excel

o Word

o PowerPoint

o Outlook

o 45 wps

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