Service associate

DHEYA SINGH KUSHWAHA

Mobile: 844-***-****;753-***-**** E-Mail: *****.******@*****.***

Vill- Fatehpur sikandar( Pullanpur), Post- Bikapur, Dist- Ghazipur, U.P

233001

Seeking assignments in System Service, Production Process/Control or

Process Engineering with an organization of repute

SYNOPSIS

> B.Tech. in Electrical & Electronics with over 6 months of experience in

System Associate.

> Currently associated with Simpa Energy India Pvt. Ltd, Budaun as an

Service Associate.

> Diligent communicator with strong relationship building & leadership

skills and multi-tasking abilities.

CURRENT ORGANISATIONAL DETAILS

Since june'14 at Simpa Energy India Pvt. Ltd, Budaun as an Service

Associate

JOB PROFILE:-

1. To provide services to customers, discuss with them, make route cause

analysis and give presentations to customer to improve life cycle of the

Product.

2. Customer Training / Education to ensure better up-time of the product.

3. Ensure timely and effectively execution of Service Plan.

4. Monitoring of On Site Work shop in all respect

o Turnaround time

o Spare Parts availability

o Route Cause Analysis

o Competency Development of On Site Dealer's Technicians

5. To be able to rectify problems and thus guide and train the Team

6. Ensure Safety Health and Environment compliance at On site workshop as

per Guide Line

7. Handle Customer Complain (Warranty/ Goodwill/ Others) and ensure proper

logging into QCM data base

8. Other duties as assigned.

TRAININGS

< Participated in:

o Undergone Vocational Training at DLW VARANASI, in 3rd year

o Undergone Vocational Training at CETPA INFOTECH PVT. LMT.

LUCKNOW, in 2nd year

On Job Training:-

Technical training about the Simpa products to technicians for resolving

the problems.

Installation training to technicians.

EDUCATION

< B.Tech. (Electrical & Electronics Engg.) from GLA. institute of

technology & management, Mathura affiliated by U.P. Technical University,

Lucknow with 67.66% in 2014.

< 12th from Shah Faiz Public School, Ghazipur affiliated by CBSE Board with

72% in 2009.

< 10th from S.t Jhon's School Ghazipur, affiliated by ICSE Board with

81.57% 2007.

IT SKILLS

< Proficient with MS Office, Internet, window XP, C language and MATLAB.

ACADEMIC PROJECTS

B-Tech Final Year Project

"Modeling, Simulating and Controlling inverted pendulum by PID controller"

An Inverted Pendulum has its mass above the pivoted point, which is

mounted on a cart, which can be moved horizontally. The pendulum is stable

while hanging downwards, but the inverted pendulum is inherently unstable

and need to be balanced. For balancing, we use PID controller.

ACHIEVEMENT

< IEEE international conference on CICN.

< 2nd position in intellects india award by DSC.

< Prizes in sports (athletics) at school & college level.

PERSONAL DETAILS

Father's Name : Mr. Rajender Singh Kushwaha

Date of Birth : 09, September 1991

Sex : Male

Marital Status : unmarried

Nationality : Indian

Languages : Hindi & English

DECLARATION

I hereby declare that the information given above is true to the best of my

knowledge and I bear the responsibility for the correctness of the above-

mentioned particulars.

Date: 05-12-2014

Place: Budaun

Dheya Singh Kushwaha

Contact this candidate