Customer Service Manager

Paige L. Bass

*** ********* **** *** *

Kennesaw, GA 30144

To Whom It May Concern:

Two years of college experience with ten years in the work force. Knowledge ranging in customer service, direct call

center, assists management, team leading, also extensive experience in assembly. As well as manufacturing,

production, warehouse, shipping plus receiving, packing, picking and inventory control. I recently moved to the

Georgia area and have plenty experience for your advertised position.

The drive and focus to achieve: Your corporation success depends upon the ability of your staff to grasp a problem,

evaluate the best way to solve it, and then work until the solution is in hand. This is precisely the process I followed all

two years with a 3.5 grade-point average. I am a quick learner. I also have extensive knowledge in customer service as

well as line production.

Flexibility and creativity: A business gets stale when it continually recycles the same ideas repeatedly. When you hire

me, you get someone who thinks for herself, and who is not afraid to suggest new ways to approach a task as I did as

the student representative responsible for researching and updating ethics standards to reflect the difficult issues facing

today is students and faculty.

An interview would grant me the opportunity to demonstrate my abilities. You can reach me at 601-***-****/

601-***-**** or ***********@*****.*** to schedule an interview.

Thank you in advance for considering me.

Sincerely,

Paige L. Bass

OBJECTIVE

To obtain a position that will utilize my education and training to better. Use my ambition to the fullest. Also,

allow me to grow as your company expands.

EDUCATION

H i nds Community College

Raymond, MS

Major: Pharmacy

W ingfield H igh School

1985 Scanlon Drive

Jackson, MS 39204

Major: General Studies

GPA: 3.5

C areer Development Center

2703 First Avenue

Jackson, MS 39209

Major: Health Science Technology

WORK EXPERIENCE

Amazon Fabric.com Sept 2014- Present

Supervisor: Dave Williams

• IC Control/ Inventory Counts

• Quality Check/ Customer Service

Staples Warehouse July 2014 - Sept 2014

Supervisor: David King *TEMP*

• Order Filler/ Order Puller

• Product Counts /Lean Cutter

• Organization of Products

• Package Handler/ Shrink Wrapping

• PDF Input/ Counting and Input Information

• Verification of boxes and ticket rolls

• Shipping and Receiving

• UPS and FEDEX printing

Calsonic Kansei Nissan CKNA Sept 2010- June 2014

Supervisor: Stanford Orr

• Assembler for dashboards, radios, and steering column

• Repair of AVG

• Inspection of car parts

• Quality checks

• Order parts

• Stock parts

Wendy’s Carlisle Corporation May 2007- June 2014

Manager: Geraldine Mallard

• Providing Grade A customer service

• Collecting and counting money received

• Counting Safe / Ordering materials /Counting materials

• Maintaining relationships between employees and management / Assisting management

• Organizing meetings also bring new ideas to improve company

SPECIAL SKILLS

Communication Skills

Computer Skills

S tandard Precautions

CPR Certifications

Special Training / Production and Manufacturing

COMMUNITY SERVICE

S tew Pot

Community Health Fair

J uvenile Diabetes

Cottage Grove Nursing Home

REFERENCES

Gloria Henry 601-***-****

RELATION: Volunteer Manager

*13 years customer service and picking*

Brenda Berry 601-***-****

RELATION: Volunteer Manager

*12 years medical inventory control*

Sherry Glover 601-***-****

RELATION: Advisor

*10 years call center and customer service*

Kelly Williams 601-***-****

RELATION: Manger

*8 years assist managing*

Shinquia Williams 601-***-****

RELATION: Co-Worker

*10 years stocking and warehouse production*

Tyra Champion 601-***-****

RELATION: Manger

* 8 years team leading*

Contact this candidate