Manager Service Representative
Resume:
Michael P. Catala
New York, NY 10040
*************@*****.***
EXPERIENCE
*/**-*/** ******* Financial – New York, NY
Senior Property Manager (Salary: $50,000/Yr)
Manage condominium, cooperative, free market and stabilized units in Westchester and New York City. Review and bid
contract work. Market and lease vacant units. Managed supers, worker and office staff. Post rent receivables.
Communicate with L&T attorneys for commencement of non -payment and holdover cases. Create and executed leases
and renewals.
5/11-3/12 Eastchester He ights- Taconic Investments, Bronx, NY
Resident Account Administrator
Researched and answered tenant questions regarding ledger. Reviewed accounts for delinquencies. Created rent
demand notices and court orde red work orders. Commenced holdover and non -payment cases. Court appearances as
agent for landlord for cases and trials. Interacted with L&T attorney on a case by case basis. Submitted former tenants
with balances to collections.
6/10-5/11 Staples, Inc. - NAD Business Contract Center, Englewood, NJ
Wells Fargo/Wachovia Contract Service Representative
Answer calls pertaining to online orders, online profile management, placing phon e orders, and resolving shipment
i ssues.
2/08-5/10 Amsterdam Management Company - A division of Townhouse Management, Bronx, NY
Leasing/AR Manager
Handled leasing of vacant units and commercial spaces, including marketing, interviewing applicants, checking credit
and references to creating leases. Recertification for programs, HQS, DHCRs, leases renewals. Scanned and entered rent
payments for 1100 units into remote deposit system a nd MDS. Collections for rent arrears from rent assistance
programs and tenants. Handled bank ledgers and reconciled accounts. Tenant relations including creating work orders
for repairs and general office duties.
11/03-2/08 Colon ial Management, Bronx, NY
Field Property Manager
Managed 16 residential buildings with commercial spaces. Hired, terminated and supervised superintendents, porters,
l aborers and contractors. Handled standardizations, renovations, marketing and leasing of vacant units. Court
appearances for non -payments, holdovers, post-evicts and trials. Reviewed invoices, A/R, A/P and processed payroll.
SKILLS
* Expanded computer knowledge of Leasehold, MDS, Yardi Voyager, Maximo, DataStream, AS400, ACSR, Windows,
DOS, MS Office, Corel Suite, and the Internet, ability to execute 65 words per minute typed and fluent in Spanish.
* Licensed NYS Real Estate Salesperson & Notary Public
EDUCATION
Institute of Real Estate Management – Accredited Residential Manager (ARM) Credential – Expected Date: Dec 2015
SUNY Empire State College, Saratoga, NY – B. A in Business Management, Expected Date: June 2015
Columbia University J.E.E.P Program, New York, NY - G.E.D December 2000
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