Technician Customer

Andrew Kalejaiye

832-***-**** ***** Newbrook Drive

*********@*****.*** Houston, TX 77072

Objective:

Seeking a position as a Network Technician where my technical and analytical skills can be utilized for

the growth of the company

Certifications:

Currently Pursuing CCNP

Cisco Certified Network Technician (CCENT)

Network+(CompTia)

Skills:

Strong hardware and software troubleshooting skills

Knowledge of ACL, Routing, Switching, Subnetting, LAN/WAN,

Quick learner with ability to translate complex ideas and processes into technical facts

Good communication and interpersonal skills

Knowledge of Routing Protocols such as RIP,EIGRP& OSPF

Profound ability to work independently and in a team

Knowledge of Active Directory,Office 2010,Windows XP,2000,2003 & 2008 Servers,Mac OS

Excellent organization skills and ability to prioritize workload

Knowledge of IPV4,IPV6 addressing systemand Remote Support Software (TeamViewer)

Knowledge of network Ethernet,fiber optics cable and devices

Experience:

ARC Inc. (Austin,TX), July 2014-Till Date

-Desktop Support (Contractor)-Texas Department of Criminal Justice

-Test Network Connectivity of hardwares

-Windows 7 Deployment-Upgrades Windows XP to Windows 7

-Backing up old data using Laplink software from old Laptop/PC into new ones

-Joining PC & Laptop to the Texas Department of Criminal Justice Domain system

-Updates Symantec Dat File from Flash drive

-Installs office 2007, 2013 and configures outlook and Lync

-Upgrades memory and hard drive from old PC and Laptop

ACT Professional Solutions,NewJersey,March 2014-March,2014

-Desktop Support(Contractor)-Maersk Line,Woodlands,Texas

-Windows 7 Deployment-Upgrades of Windows XP to 7

-Installed applications such as Cisco CTIOS agent and supervisor,IBMCDS,GCSS,MARS,Personal

Communications and FACT

-Re-imaged Laptops and PC's before deploying

-Backed up data from old PC/Laptop and restored it to new PC/Laptop

ARC Inc(Austin,TX),November 2013-March 2014

-Desktop/Network Support Technician(Contractor)-Office of the Attorney General,Texas

-Windows 7 Deployment-Upgrades Window XP to Windows 7

-Installed Software such as Adobe Acrobat,Cisco Agent and Cisco Supervisor Desktops on Laptops

and Desktops

-Verified Bios Settings on new PC and backed up old(Source) PC Data via Post OSD Scripts

-Imported Java Files and restore data from Source Computer to Destination Computer

Verveba Telecomm LLC(Richardson,TX),September 2013-November 2013

Field RF(Cellular)Test Technician(Contractor)-Ericsson Project

-Performed ATP and On Air verification tests on different sites

-Ran primary or secondary scripts to verify the Download link and Upload link thresholds of

each sectors to get the value required for RF levels

-Provided Ericsson Rf Engineers with the google earth map of the sector of the site where the call drop

capacity is maximum for further troubleshooting or network.

ARC Inc(Austin, TX),August,2013-September 2013

Desktop Support Analyst (Houston,Tx)-Klein Oaks High School

-Re-imaged 4000 tablets and PC’s and set them up to join klein Oaks school district administrative

domain

-Troubleshooted network issues for network failures and fixed all network failures

-Test Cables for connectivity and run cables between classes and laboratory

Hewlett Packard Company, Houston Tx

Test Technician IV(Contractor), September 2011-January 2013

-Performed various tests and configurations on Client’s Server Racks such as Microsoft, Facebook,

Apple, Bank of America,Rackspace,Ebay,America online(AOL),Bing, TGS Shasta, Western Geco

according to customer specifications and requirements

-Troubleshooted network when performing test

-Load and check operating systems (Windows 2003,RedHat Linux 9,Centos)

installation on servers

-Ran different cluster tests such as Criss Cross, Test4, Disk Test, Linpack,Pallas and Stream,-

-Setup smart array(RAIDS),removes and replace hardware from servers

-Executed wiring check test and perform software verification procedure on servers

-Ran network Ethernet,fibre optic cable from Switches to Servers and workstations

-Performed various tests on HP Blade Systems and pretest on HP Gen7 and Gen8 standalone Servers

-Configured and Troubleshooted different Vendors Switches such as Cisco, Quanta,

Force10,Digi,Arista,HP Procurve, Avocent ACS6048,Voltaire Switches

-Report,Document and Escalate test failures to test engineers

-Log all failures into online system and open tickets (Tech Direct) on server issues and failure

Optimum Value Enterprises, Houston, TX

Network Technician(Part Time),September 2010-August 2011

-TCP/IP settings,Routing, Access Control Lists

-Troubleshoot software, hardware and network failures, identify root cause and resolve in a timely

manner

-Managed,troubleshoot cisco routers and switches

-Resolve general Network Issues

JTI Institute(South East Campus),Houston,Tx

Volunteer Network Support Tech, July 2010-September 2010

-Installed and configured Cisco Routers and Switches

-Cabled 80 Computers between classrooms and Laboratories

-Installed operating systems, Microsoft Office and Antivirus

PFG Cable Service (Houston, Texas)

Audit Tech, Sept 2009-march 2010

-Retrieved Comcast Cable Equipments from customers no longer using Comcast services

-Maintain an inventory records on all collected Equipments

-Organized work order assignments to resolve customer’s accounts

-Assisted customer’s in resolving some technical issues

-Prepared detailed reports on audit findings

Chelsea City Ltd (Lagos, Nigeria)

Network Support Analyst, Mar 2003-July 2009

-Maintained LAN topology and cabling specifications

-Installed and configured work stations,cables and switches

-Troubleshooted users problems relating to operating system issues(Win 9x,

2000,XP,Vista, 7)

-Resolved customer complaints regarding sales and services

-Provided break, fix technical support for company network

-Maintained an inventory of parts for emergency repairs

-Resolved end users network connection related issues

Education:

Lone Star College,Tomball,Texas CCNP(Routing & Switching)

JTI Insitute, Houston, Texas Certificate Computer Network Tech

Magonena Computer Institute, Lagos, Nigeria Certificate-Computer Engineering Tech

Lagos State University, Lagos, Nigeria Bachelor of Science - Chemistry

G.C.E -General Certificate of Education

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