Customer Service Maintenance

TO N Y GE C H E L E

*** ***** ***** **. **********, TN 37037 615-***-**** *********@*****.***

PROF I L E S U M MARY

H igh Energy professional that is creative & goal-oriented. 10+ years’ experience in

t he Construction Industry to include entry level management. Strategic problem

solver that executes with urgency. Hands on leader with ability to keep teams

focused, productive, and motivated. Detail-oriented and dedicated to providing

customer service excellence with exceptional work ethic.

SU M MARY Q UAL I F ICAT IO NS

OF

• • •

Customer Relations General Contracting Equipment Operator /

• •

Peer Training Subcontractor Mgmt M aintenance

• • •

Employee Development Carpentry Line-X/Texture Finisher

• • •

Self-regulated Plumbing Floor Installation

Professional Experience

Head Foreman & Spray Technician

Monolithic Systems, Mu rfreesboro, T N – June 2013 to October 2014

Train, Evaluate, and Supervise personnel

Inventory and order all supplies / accessories

Spray foam to roofing for industrial buildings

Regulate & perform maintenance of a ll machinery

Facilitate alignment & adjustment of all machinery & material

Communicate effectively & build client relationships

Root cause for issue resolution

Manage employee time t racking & projects

Guide and direct third-party inspections through quality audits

Implement systems to improve process efficiency

Custom Finisher

Sound Construction & Supply, Nashville, T N – Ma rch 2011 to June 2013

Built custom studio furniture to include ISO boxes, base racks, free standing racks & desks

Applied finishing techniques using line-x, texture spray, clear coating and stain

Operated & maintained all machinery to include Greco 3000 CPR-HVLP Clear Gun

Trained and evaluate new hire personnel

Prioritized work order loads across the shop

Managed inventory for all shop materials and supplies

Operated a forklift

Maintained a clean & safe workplace environment

Concrete Laborer / Finisher

Stan Reece, Smyrna, T N – July 2010 to March 2011

Spread cement & concrete into the form

Directed chutes to pour concrete from a crane bucket

Graded & screed concrete into slabs

Operated a vibrating screed

F ramer – Contractor

Jensen Quality Homes, Murfreesboro, T N – Nov 2009 to July 2010

Installed & repaired wood structures for residential & commercial buildings

Set up temporary scaffolding

Built frameworks, including rafters, joists, studding, windows, & door frames

Constructed elements required for f loors, walls, & ceilings

Carpenter / Maintenance Worker

Mi l lcrafts, Murfreesboro, TN – Sept 2009 to Nov 2009

Built consumer product for residential housing to include columns, headers, built-ins, crowning, &

d rawer units

Organized & performed routine maintenance of shop tools & machinery

Operated belt / table sanders for planer machine

Delivered consumer product

Assistant Manager

Express Lube, Nashville, TN – May 2009 to Sept 2009

Directed & delegated all job functions to personnel

Performed necessary maintenance / routine checks of vehicles

Managed inventory of merchandise and t rack orders

Performed cash handling

Pressure Washer

Contractor – H a rdee’s Locations in Mid T N Region – Sept 2005 to Sept 2006

Facilitated alignment, movement, or adjustment of equipment

Communicated effectively to enhance client relationships

Operated & monitored equipment use

Root cause to identify issue resolution

Education & Certifications

GED - 2003

NCCER of Plumbing – Level 1

references

James Ketron – 615-***-****

Allen Rachaphoumy – 615-***-****

Bill Soffiantino – 615-***-****

Shane Brown – 615-***-****

Todd Beeten – 888-***-****

Danny Fisher – 828-***-****

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