Customer Service Sales
Resume:
CURRICULUM VITAE
Vishwakarma Jitendra
Pereira wadi, Mohili Village,
Sakinaka Mumbai-400072
Email: - **************@*****.***
Phone No.976-***-****
Objective:
To seek a position where my skill & experience can be utilized, where
I can grow and
Contribute Towards its growth in a significant manner.
__
Company: "CROMA" TATA ENTERPRISES. (INFINITI RETAIL LTD)
Period: 1st April, 2010- Till Date
Designation: "Sr. Sales Executive"
Consistently delivering outstanding performance on the following KRA's:
o Responsible for Department sales planning and achieving the top
and bottom line.
o Responsible for merchandising as per the standards includes
offer execution.
o Responsible for training team members in relate with the
products.
o Responsible for providing the market information on the
competition moment.
o Ensuring high standards of Customer service.
o Inventory management, coordinating with the DC for stocks
availability.
o Responsible for Staff Management.
o Responsible for Defective stocks to put in RPA & get cleared.
o Responsible for smooth functioning of Customer service desk.
o Responsible for smooth functioning of warehouse includes goods
inward and outward.
o Responsible for Perpetual inventory count.
o Ensuring healthy and pleasant shopping atmosphere at shop floor.
Company: "@Home" Nilkamal Limited
Period: 22th Sep 2009 To 25th March, 2010
Designation: Cashier & Customer Care Associate
Job Profile:
o Interacting with Customers & providing Necessary information
about best offer's available in our store for the customer.
o We help the Customer to understand feature of the product.
o Also maintaining the follow-up register. For timely Proper
delivery tracking the customer.
Company: "CROMA" TATA ENTERPRISES. (INFINITI RETAIL LTD)
Period: 7th May 2007- To 3rd Feb, 2009
Designation: "Cashier"
JOB Profile:
o Making proper transactions for the customer delivery and
accepting appropriate amount for the same.
o We also inform the customer about Tata loyalty Programme &
Extended warranty available on specific product range available
in store.
o We handover the entire amount of sale at the end to head cashier
with appropriate tenders.
o Which we have accepted for that particular day.
Company:- "ICICI Bank" Chandivali- Powai.
Period: 12th June, 2005 To 30th April, 2007
Designation:- "Data Processing Operation"
JOB Profiles:
o We use to take care of various clients personalize Cheque
generation & Various Cards of the Customers.
o We also make sure that those documents should be delivered to
the customers at the earliest
o By coordinating with dispatch department.
o Always ensure personal availability.
Strength:
Optimistic approach towards life, very much determined and a quick
learner.
Strong leadership Qualities & Work ethics with interpersonal
communication skills.
Strong commitment and ability to be flexible in a team environment.
Quick decision making ability any stressful situations.
Educational Qualification:-
S.S.C. Passed in March 1999 (Maharashtra Board)
H.S.C.Passed in February, 2002 (Maharashtra Board)
T.Y.B.Com Passed in March, 2008 (Mumbai University)
Computer Proficiency:-
Diploma Course in Advance Computing Applications
Operating Systems: Windows 95/98 (MS-Words, MS-Excel, Ms-POWER Point,
Point of sale & Swap System.
Personal & Contact Details:
Date of Birth : 19th November, 1983.
Marital Status : Married
Gender : Male
Nationality : Indian
Languages Know : English, Hindi & Marathi.
Date : Signature
Place : Vishwakarma
Jitendra
Contact this candidate