Insurance Assistant

Martha Moczula

**** *** ****** ****** . *******, New Jersey 07013

**********@*****.***

Home 973-***-****

Cell 973-***-****

Summary:

Experienced clerical administration assistant with significant skills

processing complex digital and paper systems. Highly motivated trouble-

shooter who addresses issues as they arise and implements resolution

measures. Highly knowledgeable of challenging insurance processes. Hands-

on performer willing to tackle any task in order to get the job done.

Skills:

- 21 years in-depth clerical/insurance experience

- Ability to consistently follow prescribed procedures with no

deviations

- Comprehensive knowledge of the practices and principles of insurance

administration

- Strong problem-solving and decision-making skills

- Microsoft Word/Excel

- Excellent written communication skills

Experience:

Chubb Insurance Corp.

Hunterdon County, NJ

Chubb Corporation is the eighth largest property and casualty insurer in

the United States

Detail Clerk

11/1991 - 04/2012

- Closely collaborated with underwriters to accurately prepare and code

assignments

- Collected data and processed "Loss Run" reports

- Prepared and mailed out "Conditions of Renewal" statements to agents

- Meticulously tracked policy renewal dates and contacted customers

delinquent in their payments

- Regularly updated customer files with changes to policies or payment

terms

- Routinely prepared receipts and vouchers for payment, and accurately

recorded all transactions into a manual log or a computer database

- Diligently maintained files and records of all policy terms, account

activity and claims

- Performed numerous administrative office duties such as answering

phones, filing, typing memos, faxing, scanning documents

- Sorted and distributed incoming mail

Dec 2013 worked as a retail clerk

Helped customers weight packages and send them out,

Used postage machines, and Fed Ex and DHl

Education:

New York University

New York, NY

Teachers Certificate (Early Childhood Education)

Lyons Dental Institute

Clark, NJ

Dental Assistant Certificate

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