Angela Ramirez
Newark, NJ
********.*******@*****.***
Work Experience
Appointment Setter
Preferred Water / Home Depot Home Services - Union, NJ
February 2014 to July 2014
Responsibilities: Called potential customers by following calling list provided by supervisors provided
information regarding the service or product in question. Took information from potential customers
regarding their specific product or service needs. Set appointments with potential customers at their
convenience. Assigned a member of the sales force to each potential customer by providing briefs of
conversation and customer needs.
Stock Clerk
Wal-Mart - Township of Howell, NJ
July 2013 to February 2014
Responsibilities: Answered customers' questions about merchandise. Advise customers on merchandise
selection
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. Took inventory and
examined merchandise to identify items to be reordered or replenished. Stamped, attached, or change price
tags on merchandise, referring to price list. Received, opened, unpacked and issued sales floor merchandise.
Cleaned display cases, shelves, and aisles.
Receptionist / Residential Concierge
Access Staffing / BRC - New York, NY
October 2010 to April 2013
Responsibilities: Greeted visitors, handled incoming calls and performed general administrative duties.
Assisted other administrative staff with overflow work, including word processing, data entry and internet
research tasks.
Team Member / Store Operations Associate
Verizon - Raleigh, NC
November 2009 to December 2010
Responsibilities: Completed store operations i.e. assisted with physical inventory counts, kept inventory
storage clean and organized so that product can be found quickly and easily. Received all incoming shipments,
unpacked received orders and placed product in correct location either on the sales floor or in the inventory
room. Processed all shipments out to return centers on required days and process additional shipments to
stores and return centers throughout the week as needed. Kept all inventory paper records required for store
audits. Prepared demo phones for display on the sales floor.
Administrative Assistant
Multicultural Committee of Ocean County - Lakewood, NJ
September 2002 to December 2009
Responsibilities: Performed administrative and office support activities for multiple supervisors. Duties
included fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing, as well as
Internet research abilities. Composed correspondence/reports for own or manager’s signature, arranged
essential mail in priority action order for boss, checked deadlines on incoming requests and put preliminary
work in play, processed replies on own initiative or from bosses’ dictation or notes.