Administrative Assistant Training
Resume:
*************@*****.***
post office box ***
Lithia Springs, GA 30122
DeCarlo Turner
Certifications And Skills
Train the Trainer (Development Communities Project)
Clerical Training with Kankakee Area Career Center
Software: Microsoft Office, Outlook, Word, Word Perfect,
General Business Procedures Training (Northwestern Works, Excel, Power Point, Access, Adobe,
University) LOCIS, TSO, CICS, JCL, MIP (Management Information
State of Illinois Training and Development facilitator Program)
BOMA (Business Owner’s Management Association)
Manual and procedures and protocol writing
International- accounting, finance, business, and
Published author and content writer
management courses for property management
Political speech writing
Work Experience
Methods and Procedure Advisor II August 2002 – JUNE 2014
Office of the Illinois Secretary of State Elk Grove Village, Illinois
In the Commercial Driver’s Training Section, operated as a Field Representative and serve as a liaison between the agency,
Commercial Driving Schools and 3rd Party Certification Program Entities.
Conducted off-site inspections, audited and monitored CDL truck driving schools, teen driving schools and third-party
participants licensed by the Agency, for compliance, under Title 92 Illinois Administrative Code, Chapter II, Section 1060 and
Section 1030 (Transportation)
Inspected locations within an assigned geographical area at prospective commercial driving schools
Reviewed training records, including, but not limited to, daily attendance, types of instruction, and hours of instruction,
odometer readings, log books, contract agreements, transcripts, score sheets and payroll records to ensure applicants are
qualified for an Illinois Driver’s License
Issued violation notices and investigated documents for fraud and discrepancies
Prepared reports and documentation for court hearings
Compiled data and collected evidence to substantiate a basis for judicial review when necessary
Devised and compiled data and made recommendations to Departmental Liaison for changes in Illinois Law
Conducted interviews and took statements for Administrative Hearing cases
Maintained a 100 percent success rate in Administrative Court Hearing Proceedings for the Department.
Wrote a proposal to the Department to increase Surety Bond Fee requirements due to customers losing tuition fees, paid to a
Commercial Driving School, which had gone out of business. The average Surety Bond was $10,000-$20,000. Now the fee
requirement is $10,000-$70,000, based upon a certain type of criteria. As a result of this proposal the Surety Bond Fee
requirements have been passed by the Illinois General Assembly.
Wrote a proposal for hand-held tablet devices to be used by Agency Road Test Examiners, and by Field Representatives for
audits and inspections. The proposal entailed an application touch-screen method, which allows an operator to make a selection
to a specific application. Upon making a selection and completing a transaction, the information is transmitted and stored in a
mainframe. This proposal was created in order to bring the Department closer to a paperless system and to help alleviate fraud,
and discrepancies in recording test results and findings. As of March 2014, the Department training became underway for
examiners and field personnel. The tablet device is currently being utilized by examiners.
Wrote a proposal to impose penalties and fines upon individuals conducting illegal driver training practices for hire, in the State
of Illinois, without being licensed by the Agency. This is currently in the Illinois General Assembly, awaiting passing. In the
Commercial Drivers Division, examined customer documentation presented for making an application for an Illinois
Commercial Driver’s License, an Illinois Driver’s License and/or an Illinois State I.D. Assigned customers to a kiosk to take a
written examination, validated customer applications, collected the appropriate fees and took licensure photographs.
April 2002 – August 2002
Methods and Procedure Advisor II
Office of the Illinois Secretary of State Chicago, Illinois and Springfield, Illinois
In the Chicago Public Service Center, processed SR-22 insurance, failure to appear notifications, accident and reinstatement fee
documentation
DeCarlo Turner
Applied appropriate agency codes to customer driving records and provided the customer with Statewide Circuit Court, county
and district information, as it pertained to traffic violations
Methods and Procedure Advisor II April 2001 – April 2002
Office of the Illinois Secretary of State Chicago, Illinois
Devised and compiled all procedures for Driver Services and Vehicle Services Divisions
Monitored the revenue of 138 statewide driver’s license locations
Compiled data and reports to substantiate overages versus shortages
Monitored revenue as it pertained to license plates, license plate stickers and titles
Monitored employee activity pertaining to handling of Agency revenue, received from the customer, and the intake and issuance
of license plates, license plate stickers and titles
Established a more efficient and accountable monitoring system, through the Information Technology department, to observe
and analyze the validation and employee identification process
Investigated discrepancies pertaining to Agency revenue
Provided findings and reports to division directors, Chief Deputy Directors and the agency’s Office of the Inspector General
concerning discrepancies
Reviewed documents provided by the Illinois State Treasurer’s Office pertaining to overages, shortages and bank deposits
Made recommendations and provided daily detailed reports
Financial Consultant Budget And Finance February 2001 – March 2001
Abraham Lincoln Centre Chicago, Illinois
Monitored expenses and budget for the “Head Start” program
Prepared miscellaneous reports for agency officials and government organizations associated with the Agency
Prepared year-end audit documents and surveys
Reviewed all cash transactions and reviewed accounts receivable prior to adjusting and posting to the ledger in MIP
Discussed and reviewed billing with program directors and their staff prior to submitting to the funding source
Supervised a clerical staff of three (3) individuals
Trained the clerical staff to prepare vouchers for the City of Chicago and Earn Fare programs
Reconciled discrepancies concerning subsidiary accounts
Delegated various projects to clerical staff and evaluated clerical staff performance
Executive Administrative Assistant/Acting Chief of Staff March 1999 – January 2001 Village of
Dolton Dolton, Illinois
Worked as an Executive Administrative Assistant/Acting Chief of Staff to the Mayor
Addressed public complaints and delegated the responsibility to the appropriate department for action
Provided detailed reports to the Mayor and Department Heads concerning confidential matters
Addressed employee complaints and grievances and provided supporting documentation to the Village Attorney
Investigated discrimination complaints to resolve them and made recommendations
Coordinated construction projects for the Village streets and infrastructures
Coordinated special events, board meetings, town hall meetings, staff meeting and public speaking engagements
Wrote speeches and press releases for the Mayor/Senator
Authorized the Village Treasurer to cut checks to employees and vendors
Reviewed all Village employee time sheets, including police department detail assignments for DARE
Communicated with the Illinois Director of Appropriations regarding grants within 15th Legislative District
Communicated with Government Liaisons concerning confidential matters
Obtained reports of funds appropriated and projected funds to be appropriated for the Village of Dolton
Assisted the Village Attorney with constructing village ordinances and resolutions
Consultant March 1999 – January 2001
Village of Dolton Treasury Department Dolton, Illinois
Reconciled discrepancies
Reviewed corporate account budget statements
Reviewed police and fire pension statement transactions and balances
Reviewed documentation and prepared police outside detail billing
Reviewed accuracy of deposits to ensure checks were deposited into the appropriate accounts
DeCarlo Turner
Reviewed invoices to ensure general ledger codes were properly assigned, and compared the information to weekly and
monthly reports
Provided department heads with discrepancy reports
Performed wire transfers for police and fire pension
Collected data and created a new version of employee base pay and overtime pay report and performed a daily analysis report
Obtained grant documents for signature and forwarded documents to DCCA (Illinois Department of Commerce & Community
Affairs) in Springfield, IL
Reviewed village ordinances applicable to Treasury Department operations
Performed general records research and analysis and reported findings to the Village Treasurer
Compiled and presented data in preparation of an $18 Million budget
Consultant March 1999 – January 2001
Village of Dolton Department of Revenue, Boot & Tow Division Dolton, Illinois
Performed special assignments with the police department, in accordance with village ordinances and state laws
Investigated and researched outstanding parking ticket violations and scofflaws
Documented final notices and investigated collection process
Analyzed offenses, outstanding balances and recorded information into a database
Performed field investigations and researched the village’s geographical area
Researched police department records
Monitored police dispatch (911 Center) department and computer data for tracking
Obtained weekly and monthly reports on the number of offenses occurred and revenue generated
Reported activity to the Mayor and the Chief of Police
Assisted in the village’s computer conversion
Consultant March 1999 – January 2001
Village of Dolton Department of Personnel Dolton, Illinois
Interviewed prospective employees
Conducted testing, orientation, training and employee evaluation
Investigated and evaluated workers compensation matters
Investigated complaints and made recommendations
Performed accounts receivable, accounts payable, workmen’s compensation, IMRF (Illinois Municipal Retirement Fund),
COBRA (Consolidated Omnibus Reconciliation Act) and insurance benefits responsibilities
Reported department activity to the Mayor
Performed general mayoral administration responsibilities
EDUCATION
Bishop McNamara High School, Kankakee, IL
Olivet Nazarene College, Bourbonnais, IL
Northwestern University School of Business, Evanston, IL
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