Dvette Hall
N. Chesterfield VA. 23237
OBJECTIVE: Obtain Full-Time employment in a position with an opportunity
for personal growth.
EDUCATION:
John F. Kennedy High School, Willingboro, N.J.
Diploma in General Studies
WORK EXPERIENCE:
2014 - Present
Kids Worlds Learning Center
7530 Iron Bridge Road
Richmond VA 23237
Lead Teacher for two and three year old children.
2002 - 2014
Dominion - Virginia Power
One James River Plaza, Richmond, VA
Sr. Production Operator / Remittance Process Center
. Performs verification of reports
. Determines and corrects minor machine malfunctions, and provides
daily preventive maintenance to equipment
. Utilizes computerized equipment and other related equipment to
record and enter, store and retrieve information
. Resolves discrepancies and communicates with a variety of
administrative and professional employees within and outside of the company
. Provides input in identifying critical issues and introducing new
concepts and perform other duties as requested or assigned.
. Ability to work under time constraints
. Analytical and problem solving skills
. Good understanding and working knowledge of personal computer
. Ability to lift up to 50lbs
. Ability to meet benchmarking stats for assigned equipment
. Assist with all calls on power outages with customers and cross-
trained at West Broad call center
. Assist key accounts with the correct amount posted to customer
accounts
. Payment duties sort all payments and run them down a high speed
machines to get 100% of payments in for credit to customer accounts that
day
Dominion Virginia Power
One James River Plaza, Richmond VA (01/2004 - 02/2005)
Title: Pitney Bowes Team Lead (Contractor)
. Perform variety of routine clerical and administrative support,
assist in the monitoring of work force (7 members) but are not limited to,
setting up comprehensive records and files, maintain spreadsheets which
capture production and benchmarks.
. Provide information on inquires, monitor procedures which maintain
departmental budget, utilize on-line forms to replenish finds of postage,
interpret U S Postal Service policies and guidelines.
. Effective use of the proper resources to develop solutions and devise
new approaches encountered in work assigned, use of computer software such
as MS Word, UPS, FedEx, Certified mailing program and sending and receiving
documents on the fax machine.
Dominion Virginia Power
One James River Plaza, Richmond VA. (09-2002-12/2003)
Process Assistant II / Process Assistant I
. Assign to location of two workers to one to take care of all customers
in the buildings.
. Make sure all overnight packages are delivered and sign for on time.
. Take care if all incoming call and customers services to all customers.
. Delivered all mail and Fed Ex, UPS, Certified mail to the proper floor
and get signature on all packages.
. Pick all mail from mail pick up and bring to mail room to be sorted and
delivered to the correct location.