Sales Customer Service

MARTY SIMSOVIC

***-**** ***** **. *******, ON M *N 2N9 (416) 599 – 9527 *********@*********.**

INSIDE SALES REPRESENTATIVE

Outgoing, professional team player with more than 20 years of experience generating leads and closing sales

SUMMARY OF Q UALIFICATIONS:

Strong capability of discerning which customers are worth pursuing and those who are not in order to build

clientele

Ability to directly engage the customer, when relevant, to provide value-added experiences, including

information and education on products and services

Self-motivated and competitive, but also a team player with good problem -solving skills and a high level of

integrity

Strong ability to develop mutually beneficial relationships with clients based on trust and understanding

Assessed current and future needs of clients and responded to them in a prompt, accurate and sincere

manner

Exceptional listener with excellent time management, verbal communication and presentation skills

The ability to communicate information and ideas in speaking so others will understand

Strong ability to coordinate a high sales volume while providing superior customer service

RELEVANT SKILLS & EXPERIENCE:

Sales Account Manager, EMG – Toronto, ON (2012)

Telemarketer, C ache Metals – Toronto, ON (2010 – 2011)

Sales Account Manager, 411.ca – Toronto, ON (2008)

Sales Account Manager, Easy Lease Corporation – Toronto, ON (2007)

Sales Account Manager, Research and Solutions – Toronto, ON (2006)

Sales Account Manager, M ercantile Exchange – Toronto, ON (2005)

Sales Assistant, Peter Marshall – Toronto, ON (2001 – 2005)

Tele-Recruiter, C anadian Diabetes Association – Toronto, ON (2004)

Registered Rep, A.C. MacPherson – Toronto, ON (1993 – 2000)

Displayed positivity as a team member and served as a role model of productive performance at all times

Provided relevant, value-added assistance to customers by asking questions, determining relevance, and then

informing and educating with relevant product information

Wrote in-depth and detailed reports on products sold and consumer suggestions

C reated relevant and memorable experiences for consumers

Developed and implemented strategic sales methods

Assessed current and future needs of clients and responded to them in a prompt, accurate and sincere man ner

Facilitated and instructed sales training days

Performed cold calls to find potential buyers and sold them promotional products

Utilized time management by setting aside different times of the day for cold -calling potential buyers and

contacting current clients

EDUCATION AND TRAINING:

Communications Certificate George Brown College – Toronto, ON (2012)

Interpersonal and Communication Skills Certificate George Brown College – Toronto, ON (2012)

Web Marketing and E -Business Certificate University of Toronto – Toronto, ON (2009)

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