Manager Staff
Resume:
PAMELA H. HALL
EDUCATION
Northeastern University, Boston, MA
Bachelor of Science in Business Administration, Accounting Concentration
World at Work - Certified Compensation Professional
American Payroll Association Member
TECHNICAL SUMMARY
Proficient in Excel, Word, ADP PayForce Payroll, Global View, ADP Reporting, MediTech, McKesson
TAA, ANSOS, UltiPro, WorkDay Payroll, WindStar Technologies program, KRONOS, SAP R/3 HR
Module, SAP Impromptu Reporting, and SQL queries.
EMPLOYMENT HISTORY
August 2014 to Present
Bain & Company, Boston, MA
Payroll Consultant
• Working with Payroll team to ensure successful implementation of the WorkDay, Inc. payroll
software
• Testing end to end payroll functionality of all HR and Payroll Business processes.
August 2013 to August 2014
BABSON COLLEGE, Babson Park, Wellesley, MA
Interim Benefits & Payroll Manager
• Managed staff for all Benefits and Payroll functions resulting in efficient daily operations.
• Non-union and Union payrolls – SEIU in MA.
• Manage staff of 4 and the cash disbursements function.
• Managed staff and maintenance of all benefit plans (Health and Welfare, FSA, HSA, Retirement
(403(b), 457(b), 457(f), Disability, Life, and Ancillary.
April 2012 to April 2013
CLEAN HARBORS ENVIRONMENTAL SERVICES, Norwell, MA
Payroll Manager
• Manage staff of 4 and the cash disbursements function for Clean Harbors Environmental
Services.
• Oversee Payroll and maintain open communications regarding payroll processing developments
affecting employees.
• Maintain appropriate relationships with internal and external auditors and facilitate assistance as
required.
• Lead the resolution of payroll, benefit payments, and payroll tax related issues.
• Identify and implement process improvements for accuracy and efficiency of payroll operations.
• Ensure that all labor contracts are adhered to in the union environment.
June 2010 to April 2012
CAMBRIDGE HEALTH ALLIANCE, Medford, MA
Director, Disbursements
• Directed and managed the cash disbursements function for CHA.
• Oversaw Payroll and Accounts Payable operations.
• Assisted Sr. Director of Accounting and CHA management in the consistent improvement of the
disbursement cycle.
• Implemented and monitored performance measures in line with CHA’s mission and strategic
direction for the disbursements function.
PAMELA H. HALL
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• Ensured that proper and adequate internal controls, procedures, policies and systems are in place
and periodically reviewed.
• Ensured that all labor contracts are adhered to in a complex union environment.
July 2005 to February 2010
SHAWMUT DESIGN AND CONSTRUCTION, INC., Boston, MA
Director, Benefits & Payroll (April 2008 to February 2010)
• Directed staff of 8 for all Benefits and Payroll functions resulting in efficient daily operations.
• Non-union and Union payrolls – Carpenters and Laborers in MA, RI, NY.
• Redesigned organization’s benefit programs to maintain and improve “Best in Class” benefits,
mitigate cost increases, communicate effectively to educate staff members so well informed
consumer driven decisions can be made and behaviors changed and increased participation in
retirement plans.
• Led project team in implementation of new payroll vendor and application from in-house payroll
system.
• Introduced strategic benefit plans to meet the cost effective business need; implemented wellness
programs that through participation, education and staff involvement works to ensure healthy
productive staff members while lowering healthcare costs.
• Worked with CFO on annual Incentive Compensation program and analysis.
• Assist HR Managing Directors with compensation related issues.
• Produce individualized total compensation statements.
Benefits Manager (July 2005 to April 2008)
• Managed staff of 3 and maintenance of all benefit plans (Health and Welfare, FSA, Retirement
(ESOP and 401(k), Disability, Life, and Ancillary.
• Managed Open Enrollment.
• Responsible for vendor/consultant selection and management.
• Implemented Consumer Driven Health Plan option with HRA (Health Reimbursement
Arrangement).
• Responsible for all benefits due diligence and recommendation to senior management.
April 2003 to September 2004
CASUAL MALE RETAIL GROUP, INC., Canton, MA
Manager, Compensation & Benefits (May 2004 to September 2004)
• Managed staff of 8 for administration of payroll and all benefits, including retirement plans (both
defined benefit and defined contribution), Pension, 401(K), Health & Welfare, COBRA,
Relocation, & Disability Plans for firm of 5000 employees.
• Plan design and coordination of Annual Enrollment.
• Assisted Director with Compensation planning and administration of all incentive compensation
programs.
Manager, Benefits & Payroll (April 2003 to September 2004)
• Managed staff of 8 for administration of payroll and all benefits, including retirement plans (both
defined benefit and defined contribution), Pension, 401(K), Health & Welfare, COBRA,
Relocation, & Disability Plans for firm of 5000.
• Hired and trained personnel.
• Responsible for vendor management.
• Responsible for Plan Design.
• Directed entire annual enrollment for firm, completed Form 5500.
• Managed processing of all payroll transactions using ADP, multi-state w/h.
• Responsible for payroll accounting through to general ledger
PAMELA H. HALL
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May 2001 to July 2002
WORKSCAPE, INC., Framingham, MA
Consultant
• Managed multiple projects and assisted in understanding client’s business process and reporting
requirements.
• Organized implementation of Workscape solutions in a web technology environment for Human
Resource functions and Benefits Administration.
• Responsible for the identification, (BRD) documentation and analysis of requirements related to
the integration of Workscape applications.
• Developed detailed test plans and scripts for functional and system requirements.
• Worked directly with client and team members to reach established objectives and project
deadlines.
February 1993 to April 2001
CSC CONSULTING GROUP, Waltham, MA
HR Benefits Manager
• Assisted Director of Compensation in administration of Incentive Bonus and Executive Deferred
Compensation Plans.
• Assisted Director of Compensation in reporting for Affirmative Action Plan.
• Provided data for salary surveys and compensation analysis.
• Provided analysis for compensation audits (disparate impact and std deviation rules).
• Directed benefits department for Firm of 4700 + employees.
• Partnered with line management team to support strategic business plan.
• Provided comparisons and analysis for acquisitions (due diligence to presentation).
• Provided guidance for staff of 7 for administration of all benefits, and retirement plan (both
defined benefit and defined contribution), Pension, 401(K), Health & Welfare, COBRA,
Relocation, & Disability Plans.
• Hired and trained personnel.
• Responsible for vendor management.
• Directly participated in negotiations for medical plans during acquisitions and outsourcing
transactions.
• Participated directly in roll-out of new benefits to 14 different United States locations.
January 1990 to January 1993
HALE & DORR, Boston, MA
Payroll Specialist
• Prepared biweekly payroll using ADP system for 800 employees.
• Filed quarterly and annual state and federal tax returns.
• Prepared journal entries on monthly basis.
• Maintained taxable wage analysis for W-3 reconciliation.
• Filed 941 returns, state quarterly returns.
May 1979 to December 1987
SHERATON CORPORATION, Boston, MA
Assistant Manager – Corporate Payroll (1980 to 1987)
• Responsible for Corporate payroll (1200 employees).
• Managed Payroll department staff of eight.
• Managed processing of all payroll transactions using ADP, multi-state w/h.
• Responsible for payroll accounting through to general ledger.
• Hired and trained personnel.
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