Staff Sales
Resume:
Scott Ian Baker
Ottawa, Ontario
K2M 0J8 - 613-***-****
e-mail - *********@*****.***
As an individual who has been involved in many diverse fields, I’ve come to understand that by
simply connecting with people and being sincere is a common language that people respect. I’ve
worked with geriatrics, mentally and physically handicapped and professionals within the animal
practices. My role has always been to serve and aid in problem solving through either a
product like pet health insurance or the creation of programs to facilitate improvement to quality
of life. With every single position or ‘life’ experience there is knowledge which equates to
power if you’re willing to learn from it.
Examples of my skills include –
Analytical
Excellent interpersonal skills
Heightened focus in stressful situations
Natural with presentations
Strong entrepreneurial drive
Built and maintained relationships with veterinary clinics
Experience in field sales and territory development
Marketing
Public Speaking
Social Marketing
Client Education
Team Building
My strong organizational, time management and interpersonal components are strong assets for
this position.
I would appreciate the opportunity to discuss my qualifications with you in further detail at your
convenience. Thank you for taking the time to consider my application. I look forward to
speaking with you.
Sincerely
Scott Ian Baker
Career Experience
2008 2014 TRUPANION Independent Rep
● Scheduling appts with DVMs and Practice Managers
● Presentations with Staff
● Implementing goals and direction with staff at practices
● Supporting staff through reports
● Visiting practices in a large territory
● Updating practices with updates within policy
● Recording calls daily
● Ordering supplies
2002–Present OCAPDD Developmental Disability Counselor
● Facilitating the implementation of an enriched residential program for adults.
● Providing support in various aspects of daily living including community awareness.
● Responsible for the overall well being of various clients.
● Communicating with senior management with ideas for marketing/fundraising.
● Dispensing medication correctly, completing proper documentation on MARS.
● Responsible for scheduling staffing.
● Completing daily logs, incident reports, family contact, etc through DANIC computer
software.
● Communicating with family members on a regular basis concerning the health and
welfare of their loved ones.
● Advocate for client’s rights.
● Initiated a successful music therapy program to reduce client anxiety and behaviors.
1996–2004 New Orchard Lodge Recreation Therapy
● Responsible for programming activities for small and large groups of residents who are
suffering from Dementia and Alzheimer's.
● Responsible for documenting the progress of resident’s involvement/success through
quarterlies and contributing suggestions on ways to improve the quality of living
for individual residents.
● Involved in improving the overall staff morale within the facility, through various
methods.
● Completed monthly newsletters for both residents and staff.
● Recorded minutes and was involved with Resident’s Council.
● Was an active member of the Health and Safety Committee.
● Advocate for resident’s rights.
● Applied many philosophies from Moyra Jones – GENTLECARE to enhance the dining
program and to promote more of enjoyable experience.
1998 2000 West End Villa – Recreation Therapy
● Responsible for completing initial resident assessments and evaluating/documenting the
success and failure of programs.
● Advocate for resident’s rights.
● Involved in improving the overall staff morale within the facility, through various
methods.
● Developed organized and evaluated programs which reflect the needs of residents
emotionally, spiritually, socially, physically and mentally.
● Initiated an extremely successful Pet Therapy program with use of my dog.
● Applied many philosophies from Moyra Jones – GENTLECARE to enhance the dining
program and to promote more of enjoyable experience.
Professional Development
● Wound Care Basics (KCI)
● Preventing and Managing Abuse and Aggression in Long Term Care
● Geriatric Mental Health Course
● Intense Behavior Management
● QAAP (Quebec Association of Activity Professionals) Member 2004
● CPI Crisis Prevention Intervention
● Palliative Care Committee
● Meds Medication training
● St. John Ambulance CPR Standard First Aid
References are available upon request.
Contact this candidate