213-***-****. *****************@*****.***
***** ******** ***** . *** *****, CA 92131
ERIKA QUINTANILLA
Education
****-**** ********** ** **********,
Santa Barbara Santa Barbara, CA
Bachelors of Arts in Sociology, College of Letters and
Sciences
Languages
English and Spanish- can speak, read and write fluently
Work experience
August 2013-Current iboss
San Diego, CA
Junior Account Executive
Generate my own leads and cold call.
Send emails to potential clients.
Build rapport with potential clients and educate clients on
the product.
Schedule calendar invites between potential clients and
Account Executive.
Attend the webinar and take notes. Input the notes into the
Zoho CRM.
Work closely with the Account Executive to ensure that client
goes through with purchase or evaluation of the product.
Schedule follow-ups between client, Account Executive, and
Engineer.
Introduced the company to fortune 500 companies.
Account Manager
Responsible for clients in my territory.
Maintain rapport with current clients.
Work with clients: Discuss account renewal dates, ensure
satisfaction with product, and upgrade the clients' product
if needed.
Work closely with the Sales Floor Manager and Partners.
Create quotes and send it over to both the client and
partner.
Experience in working with the database: Zoho CRM, Zoho
Invoice, and the company portal. Is updated on a daily
basis.
Travel to Trade show events in order to acquire new business.
September 2012-Current YMCA San Diego County
San Diego, CA
Youth Leader McKinley Elementary School
Primetime After-School Program
Serve as a Mentor and positive Role Model for elementary aged
children.
Implement lesson plans.
Organize Learning Activities in order for students to develop
academic, physical, and social skills.
Interact professionally and appropriately with parents,
teachers, and school staff.
Encourage problem solving in social interactions among
children.
Was in charge of the event 'Run for your Life' which was held
every morning on the school track and every student would run
or walk before class started. This event was to bring
awareness to a healthy way of life.
Soccer Club Coach for students in 2nd-5th grade.
January 2010- June 2012 University of California
Santa Barbara Santa Barbara, CA
Teacher's Assistant Orfalea Family Children's
Center
Assisted in the implementation of lesson plans: reading,
writing, playing, and singing.
Held activities, which furthered children's cognitive and
motor skills.
Encouraged problem solving in social interactions among
children.
Maintained classroom organization: educational materials and
recreational equipment.
Helped children to develop autonomy in their toileting,
eating, and napping routines.
Enforced the rules both inside and during play time.
Maintained kitchen organization and meals.
Volunteer experience
June- August 2007 Central City Value
High School Los Angeles, CA
Teacher Assistant, Tutor, and Office Worker
Clerical work: organized transcripts and created record
folders for the new students.
Secretarial tasks: answered the phone, took messages, made
calls to parents, and organized the mail.
Served as translator during parent/ teacher conferences.
Assisted English teachers in the implementation of lesson
plans.
Tutored students individually in English, History and
Sciences.
Organized recreational equipment.
Helped in the design of the school's website.
Gave tours to potential students and parents.
July- September 2006 West Vernon Elementary
School Los Angeles, CA
Teacher's assistant
Worked as a Teacher's Assistant for 3 kindergarten classes.
One of the kindergarten classes was Special Education.
Implemented lesson plans in reading and writing.
Performed Clerical tasks: Took attendance, made copies, put
together the homework packets.
Enforced the classroom rules.
Tutored the children with writing, math and reading.
Supervised the children during lunchtime and recess.