Project Manager Customer Service

Thomas G. Stanley

*** ******** ******** ***, ** *3304

Home: 603-***-**** Cell: 603-***-**** Email: ***********@*******.***

Highly motivated, detailed oriented, experienced Project Manager with background in the Electro-Mechanical

Manufacturing field.

15 Years as a Project Manager in the Power Generation Systems field - Order Processing, Customer

Communication and Project Financials.

15 Years in the Electro-Mechanical Manufacturing field - R&D, Electro-Mechanical Assembly and Testing.

Software Skills - Proficient in Microsoft Excel; Word; Extended Resource Planning Package (ERP); AutoCAD;

Lotus Notes.

Certification Course - Occupational Safety and Health Training (OSHA ID#: 002494342) - 6/23/2009

EDUCATION

University of New Hampshire, Manchester, NH - BS, Electrical Engineering Technology, 1999

New Hampshire Technical Institute, Concord, NH - AS, Electrical Engineering Technology, 1984

Concord High School, Concord, NH - Diploma, 1979

EXPERIENCE

MILTON CAT (A Caterpillar Dealership), Warner, NH Project Manager 1998-2002, 2004-2014

Responsible for Managing Milton CAT Power Generation Projects from post sale through close-out, including:

Order project related equipment.

Preparation of documents including a submittal and/or operation and maintenance manual package(s) related to

the project equipment.

Utilize AutoCAD to revise existing drawings to meet specifications.

Assist Sales Representatives in preparing quotes.

Communicate with project engineers / customers / contractors with questions and issues with design of

project.

Visit sites to discuss product installation.

Communicate equipment start-up procedures with Service Department.

Project close-out, including preparation and distribution of warranty information to customer.

Review project financials, compare budget and document on spreadsheet explaining differences.

COHEN STEEL SUPPLY INC, Concord, NH Customer Service Representative 2003

Responsible for meeting with existing customers for quality assurance purposes and increased sales

KINETRIX INC., (A Teradyne Company), Bedford, NH Manufacturing Engineer/Prototype Technician 1997-1998

Responsible for testing, quality control and system development on test cells and Prototype (Alpha) Semiconductor

Sorter System

Performed wiring and Electro-Mechanical assembly of Prototype (Alpha) Semiconductor Sorter System,

implementing original engineering documentation (R&D).

Designed and documented test procedures for test cells to ensure proper operation of Semiconductor Sorter

System.

Updated existing test procedures for ease in application on assembly floor.

Conducted troubleshooting and quality reviews after implementation to enhance efficiency of assembly

process.

CRATHERN ENGINEERING CO. INC, Contoocook, NH Technician/Assembler 1986 - 1997

Mechanical /Electrical assembly and troubleshooting of high speed laminating equipment.

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