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Customer Service Representative

Location:
Indianapolis, IN
Posted:
November 20, 2014

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Resume:

Darrian Rushing

**************@*****.*** 219-***-****

OPERATIONS INTERNSHIP

To obtain a challenging position within a business in which I can utilize my innovative communication skills and assertive leadership ability within the company. A team builder with keen problem solving skills and strong negotiating skills bringing the following core competencies to the table

SUMMARY OF EXPERIENCE

Proven ability to meet and exceed all sales and customer service goals

Able to develop maintain and strengthen business relationships with clients

Recognized for exceptional problem-solving and analysis abilities

Outstanding verbal and written communication skill

Pleasant personality, hard working, and dedicated to customer satisfaction

Customer Service Representative

Majestic Star Casino and Hotel

May 2011 - Present • Gary, Indiana

•Providing detailed information and proper data entry find new and current members.

•Revolve and follow up with customer service issues offering solutions and alternatives. Work with multiple departments to assist guest with any needs put forth marketing.

•Excellent guest service and customer service skills . Answering incoming phones and inform them about our casino .

•Interact with the guest look up guest accounts market the promotions that the casino has each month. Give excellent guest service .

Bus Monitor

School city of Hammond - Hammond, IN

February 2002 • May 2011

Responsibilities I took care of payroll excel skills

•Help disable children on and off the bus

•Load wheelchairs

•Teach them safety rules while riding of the bus

•Accomplishments

Making sure the child is safe well riding on the bus

Skills Used

•Learning how to handle disable children

Teaching them the guideline of the safety rule on the bus

COMPUTER SKILLS

Windows, Ms Word, MS Office, Excel, Proprietary database and business systems. Can type 65 wpm.

Education

Purdue university - Hammond, IN

2007 to 2011

Diploma in College perp

HAMMOND HIGH - Hammond, IN

1999 to 2002



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