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Customer Service Medical Assistant

Location:
Los Angeles, CA
Posted:
November 21, 2014

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Resume:

***** ******* ***, *******, ** *****

Andrew AMbriz 562-***-****, *******.*******@*****.***

Objective

Seeking an opportunity where patient care and quality health care is a priority, I can provide professional

and dependable medical assistance with the following qualifications and skills:

Other Languages:

English & American E.K.G Pap Trays

Sign Language Filing Patient

Proficient with Education

Obtain Throat Cultures

Allscripts, Chart Logic Ear and Eye

Appointment

& Insight Agility EMR Lavage

Scheduling

Injections Sterile Trays

Chemical Urinalysis

Vital Signs Data Entry

Venipuncture

CPR Certified HIPPA OSHA Certified

Certified

SKILLS AND EXPERTISE

Bookkeeping Medication Take electrocardiograms

administration

Insurance Maintain medical equipment

verification, Checking vital signs and furniture for the doctor's

office

Insurance fillings Drawing blood

File records and

Patient registration Greet patients

correspondence

Reception Run simple laboratory tests

Type letters to excuse

Appointment setups Assist physician with minor

patients from school or work

surgeries

Medical records

Complete and send out

management Write down patients' medical

patient referral

histories

• City of Hope Helford Cancer Hospital, (Kore1 Temp Agency)

08/18/2014-09/19/2014

• Radiology Back office Medical Assistant, PET scan & MRI Scheduler.

• Greeted patients upon arrival, verified who they are for patient accuracy.

• Answered and sent out calls for MRI & Pet Scan appointment reminders or to reschedule, talked to patients

about specific diets they have to follow prior to their exam scan.

• Submit insurance authorizations prior to patient exams.

• Made excel spreadsheets for outside patient referrals.

• Stocked blankets and exam gowns.

• Printed all patients documents prior to the day being seen, documented their Creatine blood count level, and

sent out lab orders to physician’s to order and approve.

• Schedule patients for labatory.

• Assisted in overriding patient approvals for co workers.

• Smart Clinic Urgent Care, (Part Time Temp)

• Part Time Front & Back office Medical Assistant 04/2014-05/2014

• Greeted patients upon arrival, verified and entered insurance in appropriate charts using Agility EMR.

• Entered and scanned all documents and collected patient’s co-payments when acceptable via credit

card/debit card machine and cash payments, issued receipts.

• Answered multi line phones, assisted with physicians lab orders

• Counted, verified, and logged all office cash before opening procedures.

• Upkeep all exam rooms with supplies, and sanitation.

• Assisted with urinalysis testing, pregnancy tests, administering orders of oral medications.

Greater Long Beach Orthopedics Surgical and Medical Group, (Extern to Hire)

Back office Medical Assistant 10/2013-12/2013

• Upkeep of examination rooms prior to patient care, rooming patients in a timely manner.

• Preparing ultra sound equipment and injections for the physician and physician's assistant.

• Documenting brief history of present illness, appropriate history taking.

• Entering patient data, such as all medical history, family medical history, entering appropriate ICD-9 Codes to

what the patient was seen for into Chart Logic EMR system.

• Fax and receive prescription refills and other medical refills.

• Verify authorizations.

• Assisted in applying casts and cast removal, splinting, dressing applications.

Stein Mart

Customer service manager, Cashier 09/2012-09/2013

• Responsible for maintaining outstanding customer service per company

standards. Processing sales quickly, accurately and efficiently, cash register operations.

• Arranging, organizing and displaying merchandise.

• Maintaining a clean and organized shopping environment and safeguarding company assets.

• Operating the cash register, processing customer service transactions, processing credit cards, checks,

merchandise credits, gift cards, cash and discounts properly.

• Follows established policies and procedures for verifying payment and ensuring accuracy.

• Notifying management and any discrepancies processing merchandise upload trucks, sort merchandise,

shelves, stocks shelves, counters, and tables, organize, rearrange and repackage merchandise and return

misplaced items to correct locations.

• Trained new employees, counted all cash in all registers for audits, handled customer complaints.

St. Paul of the Cross Religious Education

Assistant to Office Manager 09/2005-08/2012

• Responsible for maintaining office of the school.

• Answering multi line phones.

• Greeting guests and parents.

• Filing.

• Entering student attendance data.

• Responsible for cash transactions from guests and parents, and students.

• Take down messages for office manager.

• Coordinated news and event flyers to students, parents, and families.

EDUCATION

• 01/14/2013-11/21/2013

Everest College –Anaheim, CA

Medical Assistant Diploma

Perfect Attendance Award

John Glenn High School- Norwalk, CA June 2006

High School Diploma

South east R.O.P Computer Business Applications- Certificate



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