Diamond Brinkley
**** **** **** ****** *** **L . BROOKLYN, NY 11224
PHONE 347-***-**** . E-MAIL **********@*****.***
EDUCATION
Mercy College
Dobbs Ferry, NY
Bachelor of Science, Criminal Justice
Minor: Psychology
Member, Honors Program, 2010
High School for Civil Rights
Brooklyn, NY
Advanced Regents Diploma
EXPERIENCE
Luna Park (Amusement park) Brooklyn, NY 2011-
Present
Guest Services Supervisor
. Reconcile and record daily cash flow of the company
. Supervise and train all employees in company regulations, rules, and
practices
. Assist guests with any issues, complaints, needs and inquiries
. File paperwork for all lost and found items and guest
complaints/suggestions
VERA INSTITUTE OF JUSTICE Brooklyn, NY
2013-2014
Case Management Intern
. Field visits to check in on clients
. Visit public benefit offices on behalf of the client
. Update client information in the filing system
. Assist case managers with any other tasks as needed
MERCY COLLEGE New York, NY
2012-2014
Student Ambassador
. Organize student records for academic advisors and answer phone calls
regarding all inquiries
. Greet parents, visitors, and incoming students and attend to their
needs
. Give tours of the school campus to incoming freshmen and inquiring
students
. Coordinate and promote activities and events, on and off campus
Administrative Assistant
2011- 2014
. Answer phone calls regarding all inquiries and effectively file, fax,
and copy any documents
. Review and maintain stock levels of office supplies
. Distribute incoming mail and interoffice correspondence
. Greet public and refer them to proper offices
Honor Awards/intern/Skills
. Department Honors in Criminal Justice (2014)
. Social Media Intern, ROCKETHUB (2013)
. PACT Peer Mentor, Mercy College (2011)
. Computer: Proficient in Microsoft Office, Xtender, Banner, Filemaker,
Computrust
REFERENCES AVAILABLE UPON REQUEST