Customer Service Medical Assistant
Resume:
TERESA CASWELL
Bowerston, OH 44694
Please accept my letter of application for any employment opportunities that may exist
within your company.
In many of my previous jobs I have been expected to function in a variety of roles. I
have met the needs of employers and employees to maintain an effective work
environment. I have a multiple of experiences in a variety of fields from customer
service, banking, factory work, pharmacy, medical assistant, medical billing/coding, all
traditional insurance and goverment insurances. Also I have current training with various
computer programs and websites pertaining to the fields I have worked in. I am also
currrent with all Ohio State Codes, HIPPA laws and regulations and safety training. I
feel that I am able to fill these variety of roles because I have excellent communication
and technical skills, am empathetic and adapt well to many different situations.
Above all else I feel that my ability to work well with others is my strongest attribute. It
is this ability that allows me to move between roles with ease and adapt to the various
work environments I encounter.
I learn very quickly and am eager to expand my knowledge. I am willing to participate in
any training necessary to obtain new skills required of me.
I appreciate your consideration in the experience and look forward to your response.
Sincerly,
Teresa Caswell
TERESA CASWELL
33409 Hickory Road, Bowerston, Ohio 44695
OBJECTIVE
I am interested in any employment opportunities that exist within your company.
EXPERIENCE
•Receptionist, multiple phone lines, assistant to the vice president and controller, data
entry, reports and mortgage banking, and form reports/design/setup, processing,
loan officer and various computer programming software systems, Fitech
language and design and form creation, many various mortgage banking and
management duties.
•Medical billing specialist, all traditional insurances, Medicare and Medicaid HMO's,
Eclinical program, Quadax program, and MITS, HMO Medical websites. Phone
patient/customer service and billing issues with all insurances.
•Nursing home dietary technician, individual elderlyy patient food preperation and
coordinating of food delivery.
•Pharmacy technician and receptionist and health insurance advisor, fill customer
prescription requests, trained in HIPPA lasw and regulations, great customer
service skills and patient relations, Chiropractic medical assistant, applied daily
therapy, IFC hot/cold, ultrasound and light therapy, patient scheduling and
insurance.
•Factroy labor, shipping and packaging, fabrication and design, tag and pack, flame
trimmer, inspector of parts, machine molding, certified forklift driver.
•Broad range of secretary skills, phone skills, office management and computer
programming, work processing, spreadsheets, excellent typing skills, filing and
reports.
•Various interior decorating/design skills (painting, electrical, plumbing,
wallpapering etc.) landscaping and gardening hobbies
EDUCATION
High School Orange High School, CA graduted 1982
College Santiago College, CA 1982-1984
Trade School Fitech Computer Programming 1991
Precyse ICD-10 Online 2014
2013 - 2014 Twin City Hospital, Trinity Medical Group, Dennison, OH: Medical
billing specialist: All insurance companies, Medicare and Medical HMO's, Medicaid
( Caresource, Buckeye Community, United Community Health Care etc.) all traditional
insurances (Medical Mutual, Aultcare, Suma Health etc.)
Claim creation using corrrect coding ICD-9 and DX codes, submitting to insurance
companies through a clearing house ( Quadax) updating and correcting claims followup
and resubmission.
Phone coorespondence with insurance companies regarding correcting billing coding and
coverage with accordance to the members coverage and benefits.
2011 - 2013 Belknap Chiropractic, New Philadelphia, OH: Doctors assistant, room
patients, assess the patients issues, complaints, and concerns, data enter all patients
information create file, start therapy session ICF treatment, ultrasound and light therapy.
Patient scheduling and insurance.
2010 - 2011 Senior Helpers, Santa Ana, CA: Live in elderly care, medicine, food,
and cleaning.
2008 - 2009 Park Village Nursing Home, Dover, OH: Part time head day cook and
dietary aid and food prep for assisted living and reabilition nursing care facility.
2004 - 2009 Tappan Lake Marina, Scio, OH: food server, cook, cashier, receptionist
2006 - 2008 Twin City Pharmacy, Dennison, OH: pharmacy technician, customer
service insurange advisor, fill prescriptions, computer scanning, doctor coorespondance.
2003 -2006 Texas Road House, New Philadelphia, OH: food server,, banquet
server, customer, hostess, cashier.
2005 - 2006 Sunny Slope Nursing Home, Bowerston, OH: dietary aide, patient
services
2000 - 2004 Lakeside Restaurant, Scio, OH: food server, customer service, money
management, resturant manager, various duties.
1989 - 1995 Standard Pacific Savings Mortgage Bank, Newport Beach, CA:
receptionist, secretary to the vice president and controller, computer programmer and
mortgage Notes, Titles, Underwriting form design, head of report creation and reporting,
loan officer, loan processor, Fitech form programmer and designer, on call basic
programmer.
REFERENCES
Available upon request
Contact this candidate