Customer Service Administrative Assistant

MARISOL ROSELLO

Magnolia,TX. *****

Phone: 954-***-****

E-mail: *******.*******@*****.***

Objective

Seeking to secure a position which would enable me to learn and grow with an

Organization as well as having the opportunity to add and share experience.

Experience

04/12-11/12: Frankford Dental Care Philadelphia, Pa

Dental Assistant

• seating patients in the treatment area

• passing requested instruments to the dentist during dental procedures

• sterilization and preparation of instruments

• taking impressions of teeth for study models

• polishing clinical crowns

• providing assistance in the office with tasks such as appointment scheduling,

record keeping, telephone management,

• ordering supplies

• serve as office manager or receptionist, greeting patients and introducing patients

to the dental practice

• manage patient records, filing

• assist the dentist directly at chair side with operative, oral surgery, orthodontic,

and a wide range of other procedures

• provide oral hygiene instructions, preventive dentistry

• take x-rays

• perform laboratory functions such as pouring & trimming models, constructing

custom trays and fabricating temporary crowns and bridges

• assist with implementation and documentation of current infection control

standards

05/06-08/10: International Aircraft Associates Inc. Miramar, Fl

Quality Control Administrator

• Receiving all inventory into the system. Adding in all notes taken by inspectors,

making sure all documents, certificates, and costs are in order.

• Shipping out orders which consisted of processing all paperwork, creating

corresponding certificates required (SED, 8130-3, ATA 106), making sure cost is

correct, contacting consignee, scheduling daily pickups with couriers, creating

document envelopes and shipping labels.

• Responsible for returns and credits to customers.

• Setting up daily outgoing mail (mailing out daily invoices, credits, returns and/or

certificates).

• Answering phones

• Processing repair orders which consisted of shipping out orders for repairs and

receiving repair orders coming in from repair stations.

• Making reports for scrap parts.

• Filing documents

• Yearly archiving & purging

• Daily transferring and attaching pictures taken by QA inspectors.

01/05-05/06: Conosur Aviation Services Miami, Fl.

Administrative Assistant

• Responsible for handling aircraft inventory and purchase orders.

• Handling proper FAA approved documentation.

• Pricing for individual aircraft parts.

• Assisting purchasing manager with any additional tasks requested.

06/04-12/05: Aeroservice Aviation Center LLC. Miami, Fl.

Customer Service/Records

• Dispatch simulator maintenance and general office duties.

• Responsible for switch board scheduling.

• Training records and personal documentation.

05/00-05/04: ABX Logistics USA Inc. Miami, Fl.

Customer service

• Performing general office duties.

• Handled accounts payables, turnovers for importing merchandise.

• Assisted other departments on especially busy days.

Education

06-99 Southwest Miami Senior High Miami, Fl.

High School diploma

04-06 Miami Dade Community College Miami, Fl.

11-12 Everest Institute Bensalem, PA

Diploma

Qualifications

Excellent interpersonal and communication skills. Relate well to individuals at

all organizational levels. Bilingual. Fluent in English and Spanish. Computer

literate.

Contact this candidate