Customer Service High School

Alisha Grace Stephenson

*** ****** **** ***** #****, Longmont, CO,

Contact No : 303-***-****

Email : **********@*****.***

Objective - To work in a well established legal firm as a paralegal and gain

experience, while utilizing my plethora of skills to assist and excel.

Education - Bachelors of Arts-Major in Communications; Minor in Psychology

(2003 - 2006)

University of Denver-Denver, CO

- Bachelor's Degree (2001 - 2003)

Oregon State University

- High School Diploma-General (1997 - 2001)

Boulder High School

Experience - GOLITE-Boulder, CO. (2013 - Current)

Assisted Customers during the Point of Sale transactions and ensured a

pleasurable experience during their entire visit.

Educated Customers about GoLite and about "B-Corp" Philosophy.

Became prolific in Customer Service and Assisted the Manager in daily

duties.

Acted as team motivator and leader by creating games, and personal

goals for each individual employee to keep a high energy and to

improve productivity within the store.

Cleaned and maintained tidiness of the store throughout the day.

Located stock from other locations and always kept a "whatever it

takes" attitude, when it comes to keeping the customer happy.

Prepared the store for opening and for closing for each business day.

- OMNI FINANCIAL- Westminister, CO (2007 - 2009)

Acted as a paralegal to various Lawyers and assisted in relieving clients

of tax liability.

Dealt with over 120s of clients a day and helped lower their payments

so they could become manageable and become debt free.

Contacted and worked closely with the IRS to adjust payments, lift

liens, and release wage garnishments.

Assisted Lawyers with daily administrative duties such as filing,

faxing, collecting and sending out the mail, billing, and making sure

each client kept a positive retainer for each Lawyer to work from.

Established a close relationship with each client and excelled in the

care of each and every one of them, which in turn helped with the

belief and the trust in our firm.

Skills - Natural Leadership Qualities, Team Player, Mac OS, Adobe, Power

Point, Photo Shop, Photo Illustrator, AVID Video Editor, Prolific in

Facebook, Google+, Twitter, Linken, and other Social Networks, Aloha

P.O.S. System, IRES, Fast Learner

Achievements - Athletic Scholarship Oregon State University (Division 1) (2001-2003)

Gymnastics

- Athletic Scholarship University of Denver (Division 1) (2004-2006)

Gymnastics

- Captain of the University of Denver Gymnastics Team (2005, 2006)

Possessed such qualities as motivator, mentor and communicator that

were needed to create cohesion among the team and selected as leader

by my fellow athletes.

- Jack Pommerehn-Most Inspirational Award (2006)

Awarded to 1 student athlete who inspired others to overcome

adversity to succeed.

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