Administrative/ Customer Service
Resume:
Marie A. Garza-Powell
Houston, TX 77075
To Whom It May Concern:
Attached is a copy of my resume for your consideration and review in seeking a position with your company.
As you can see from my resume I have over nineteen years experience in the Administrative field. My goal is to continue in any of these fields with a growing firm.
I am reliable, hard working, and ambitious. Accomplishing goals is a priority. My determination and ability to learn easily works well with my good communication skills and managing abilities.
I would like to have the opportunity to meet with you to further discuss how I could be an important asset to your corporation. Please don’t hesitate to contact me at anytime at 832-***-****.
Sincerely,
Marie A. Garza-Powell
Resume Enclosed
Marie A. Garza-Powell
10822 Nellsfield Lane
Houston, TX 77075
OBJECTIVE:
Obtain a promising position that gives the opportunity to develop and advance computer skills along with communication skills and administrative competence.
EMPLOYMENT:
Universal Weather & Aviation Inc. August 06 – June 14
Sr. Client Account Specialist
Responsible for setting up new client accounts in multiple databases, preparing and sending new client "Welcome" package with UVair Fueling Cards. Receive, validate, and work with the client and the Sales Account Manager to execute all new contracts and process new Purchase Orders. Also process Trip Cost Estimate's and company name changes. Other duties include running,
validating and executing a series of Data Maintenance check list reports. Daily management of data maintenance for all client account changes and verify all discrepancies that are received from the Billing Department. Provide assistance and training for new hires. Also manage Special Care
Accounts which includes monitoring & advising other business units of updates when applicable.
International Facility Management Association June 05 – August 06
Chapter Liaison
Serving as primary liaison between IFMA and the volunteer leaders of assigned Chapters. Maintaining regular contact with Chapter leaders to offer support, advice and assistance in succession planning; membership growth, development and retention; Chapter programming; and other activities and benefits. Assisting each chapter in developing and maintaining a strategic plan. Reviewing Chapter newsletters and board meeting minutes to keep abreast of Chapter needs and activities and communicating with the Chapters where they might be out of line with IFMA policies and procedures. Facilitating monthly or bi-monthly Chapter leader/administrator conference calls within specific geographic regions on various Chapter administration or operational topics. Preparing and submitting monthly operational reports to management.
Houston Apartment Association May 99 – June 05
Clerical Receptionist
Responsibilities included answering all incoming calls, filing, faxing, updating information into main database (IMIS), issue web logins & passwords, greeting members & residents, inputting rental and eviction history on residents, organizing incoming mail, requested copies on residents rental credit reports. Distributing & entering general information on membership & education course applications.
Norell Services February 99 – April 99
Equifax
Collector – (Temp)
Responsibilities included calling and collecting monies from consumers and documented responses from credit card holders, answered incoming calls, pull cardholders credit reports to skip trace and locate cardholders.
Tenet Healthcare System March 98 – February 99
Support Service Clerk
Responsibilities included bursting, sorting, and distributing daily bills and rebill’s by financial class. Organized incoming and outgoing mail. Maintained correspondence and patient pocket files, pulled microfiche, demand bills, and maintain Explanation of Benefits (EOB’s). Other duties included supply orders for department and work order requisitions for office equipment. Documented correspondence, deliver and pickup interoffice mail from various departments,
handled incoming calls, and requests for patient information from other facilities and pulled Account Receivable (RA’s) from Medicare.
Texas Apartment Locators February 97 – March 98
Clerical Receptionist
Responsibilities included scheduling meetings, greeting customers, opening/organizing mail, ordering office supplies, placing and screening telephone calls. Other duties included general typing, faxing, and filing. Development of home site for the internet.
Tenneco (El Paso Energy) September 95 – May 96
Office Clerk
Responsibilities included typing of memos, itineraries, filing, faxing, distribution of incoming/outgoing mail, ordering department supplies, copying and answered multi-phones lines.
EDUCATION:
Stephen F. Austin High School
Graduated 1996
REFERENCES:
Available upon request
Contact this candidate