Human Resources Manager

Aleksandra Farrell CHRP ***********@****.**

Surrey, BC (C) 778-***-****

Experienced, Senior Human Resources Generalist with diverse private and

public sector experience:

Recruitment Benefits administrations

Labour/employee relations Training and development

Grievance handling Policy implementations

Attendance management

Team player with proven skills in multi-tasking, problem solving and

conflict resolution. Proven ability to develop effective working

relationships and achieve results.

Professional Experience

Human Resources Generalist 2012-2014

Lilydale - A Sofina Foods Company, Port Coquitlam BC

Reporting to the HR Manager, provided support to the plant supervisors

and 350 unionized employees in the areas of recruitment, grievances

handling and labour relations initiatives

< Implemented new Attendance Management and Performance Management

programs providing training to employees on compliance and

understanding

< Effectively managed disability claims and RTW programs by working

collaboratively with the Health and Safety specialist, supervisors and

payroll

< Created and managed new process for hiring and onboarding employees,

including new hire packages and offer letters

< Built effective working relationships, ensured trust and improved

rapport between employees and management by increasing daily contact

with employees, listening to concerns and providing support for

resolution

< Effectively resolved grievances and reduced the number of grievances

filled

Human Resources Generalist (contract) 2010-2012

Atlas Logistics - division of Versa Cold, Surrey, BC

Reporting to the HR Manager, provided generalist support to line

supervisors, payroll and 250 unionized employees in this 3rd party cold

storage/logistics provider

< Continually recruited a high volume of entry level warehouse workers

(20 bi-weekly) to ensure a steady headcount and ready workforce

< Minimized organizational risk by focusing on best practices in

Attendance Management and Claims Management

< Worked collaboratively with Payroll to ensure pay increases and

benefits were processed and paid appropriately

< Increased employee engagement by developing committees, programs,

incentives and recognition programs to support workforce

Aleksandra Farrell

Page 2 of 2

Professional Experience (continued)

Human Resources Manager (contract) 2010

Nordstar Kitchens Ltd., Surrey, BC

Reporting to the CFO, assisted with all HR functions relating to

compensation, benefit, recruitment, labour relations, attendance and

performance issues in this unionized, privately owned 200 employees

manufacturing plant

Human Resources Associate - Labor Relations (.5) 2007-2010

Vancouver Coastal Health, Vancouver, BC

Provided support in all areas of Labour Relations and the Attendance

Wellness Promotion Program.

< Acted as primary contact and liaison for all Labor Relations issues

and collective agreement interpretations for 1500 employees at the

Richmond location

< Effectively handled large numbers of displaced employees, managing the

bumping process and ensuring smooth transitions into new placements

< Provided high-quality administrative and research support to Regional

Managers

and Human Resources Advisors

Attendance Promotion Analyst - Labor Relations (.5) 2008-2010

Vancouver Coastal Health, Vancouver, BC

< Conducted initial development /review of policies, procedures and

reporting methods in the Wellness/Attendance Program which contributed

to a 10% reduction in absenteeism across the authority

< Performed accurate collection and analysis of attendance metrics and

reports

< Coordinated participation in all stages of the attendance program in

collaboration with the union and managers across various departments

Manager, Medical Clinic 2006-2008

Surrey Medical Clinic, Surrey, BC

Clinic Administrator / Supervisor 1999-2006

Vancouver Coastal Health, Vancouver, BC

Education

Certificate Human Resources Management, BCIT, Burnaby, BC 2009

Business Management Diploma, Trend College, New Westminster, BC 1993

BA Psychology, UBC, Vancouver, BC 1992

Professional development

< Predictive Index Accreditation

< Dealing with Interpersonal Conflict, BC Justice Institute

< Dealing with Difficult Clients

< Group Facilitation

< Managing WBC and Disability Claims

< Grievances Resolutions

< Counseling Skills

Professional Associations Member, BC Human Resources Association 2002-

present[pic]

Contact this candidate