Customer Service Representative
Resume:
JOSE ANGELO T. T IPA
*** *. ****** ***., *** Roque Cavite City
Email Address: ************@*****.***
Mobile no: 639**-***-****
Objective:
To obtain a position within a reputed organization by using the knowledge gained in the fields of
information technology and to obtain personal growth and career advancement while
contributing towards the growth of the organization.
Educational Background
STI College Rosario St. Joseph College
Rosario, Cavite Cavite City
Diploma of Information Technology High school Diploma
June 2011 – October 2013 June 2007 - March 2011
Other Trainings and Seminars Attended
Unleash the X Factor in you The Next Generation Learning through
Interactive Multimedia
18th National Youth Convention
SM Megatrade Hall 2, Ortigas Center,
SMX Convention Pasay City Mandaluyong City
February 6, 2013 September 25, 2012
Making a Point TechnoDesigner
Student Development Seminar Framed Website MS Frontpage and Internet
Explorer
STI College Rosario
St. Joseph College Cavite City
January 28, 2013
March 18, 2011
Lecture Series
7th Cavite ICT Youth Convention
TechTutor 2
SM Cinema Theater, Bacoor City,
Cavite Bringing Education to Life through
Technology
Jan 25. 2013
SM Megatrade Hall 3, Ortigas Center,
Mandaluyong City
Emerging Technology
September 28, 2010
The Next 10 Years
Sports Martial Arts Representation &
STI College Rosario Cavite Campus Training(SMART)
January 17 2012 Arnis
TechTutor 4 in Mall of Asia(2012)
Cavite City
January 2010 – 2012
Work Experience
Teleperformance formerly known as Aegis People Support(International Account – Expedia)
Customer Service Representative
Makati City
2013 - PRESENT
On the job Training at Pacific Rare Metals & Chemicals Inc.
Assigned for issuances & purchase items, receiving requested items on a computer, encoding it
to scanner, getting the item on the warehouse and printing a receipt for issuance slip.
CEPZA, Rosario Cavite
2013
National & Local Elections 1st District Office
Assigned for Cavite City encoding number of votes to MS Office Excel from receiving calls
from different precincts no. for each candidate.
Kawit, Cavite
2013
evt Business Solutions
Made website for evt Business Solutions Company, editing and encoding for their facebook, MS
Office Word & Excel such as photos and information, and sending bulk of emails to different
persons.
Cavite City
2011 – 2013
Skills & Qualifications
• Typing with a minimum speed of 70 words per minute.
• Proficient in Microsoft Office such as: Word, PowerPoint, Excel, Access,
FrontPage.
• Knowledgeable in OpenOffice.org such as: Writer, Calc, Impress, and Draw.
• Proficient in different programming languages such as: Java, Visual Basic 6.0, C+
+ and Objected Oriented Programming.
• Knowledgeable in Visual Basic 2008.
• Has a profound knowledge in web designing such as: HTML, MS FrontPage and
Website Builder.
• Has the basic knowledge in Photo Editing using Adobe Photoshop, Gimp and
Paint.
• Has the basic knowledge in Technical and Hardware Skills such as: PC
Troubleshooting, Hardware Assembly, Formatting, Optimizing, and
Installing/Uninstalling.
• Has the basic knowledge in video editing.
• Presentation Skills.
• Has the background of Martial Arts such as: Arnis & Aikido (The Art of Defense).
• Can Speak Both Filipino & English effectively.
Personal Achievements
• AM Top 2 Agent for Quarter 2 2014
Expedia Customer Care
Aegis PeopleSupport Inc.,
2014
• AM Top 3 Agent for April 2014
Expedia Customer Care
Aegis PeopleSupport Inc.,
2014
• Certificate for Expedia Generalist Travel Expert
Aegis PeopleSupport Inc.,
2014
• Highest SAF Award
Aegis PeopleSupport Inc.,
2014
• Dean’s Lister
STI College Rosario
2013 & 2011
• Silver Medalist of Chess
STI College Rosario
2012
• Silver Medalist of World Arnis Youth Festival
Arnis Anyo Competition
Megamall
2011
• 3 Silver Medalist in Arnis City Meet
Arnis Sparring and Anyo Competition
Cavite City
2011
• 1 Bronze Medalist in Arnis City Meet
Arnis Anyo Competition
Cavite City
2011
• Representative in Southern Tagalog Calabarzon Athletic Association(STCAA)
Arnis Competition
Laguna & Quezon
2011 & 2012
Character References
Ms. Rhea A. Leaño
Guidance Counselor Mr. Denver Chua Mr. Henry Cerilla
Councilor Grand Master
STI College Rosario
Rosario, Cavite Municipality of Sports Martial Arts
Cavite Representation &
971-1672 Training(SMART)
Cavite City
Cavite City
Mr. Edgardo Tipa Ms. Ellen Balmeo Mrs. Lisel
Baseleres
Manager Warehouse & Production Planner Team Lead
Evt Business Pacific Rare Metals & Chem Aegis PeopleSupport
CEPZA, Rosario Cavite Makati
Cavite City
092******** 091******** 092********
Contact this candidate