Nonprofit Administrator

Nonprofit and public administrator

Qualifications Profile

Focused and dedicated professional, pursuing a challenging leadership role

to fully utilize extensive experience in regulatory compliance, human

resource, fiscal, patient care, emergency, operations, and personnel

management.

. Exhibit solid work ethic, keen attention to detail, and proven ability to

multitask in fast-paced and challenging environments without compromise

to quality, efficiency, and productivity

. Demonstrate adeptness in performing with and providing guidance and

leadership to high-caliber teams of professionals to support

organizational goals

. Exemplify remarkable critical thinking and problem-solving aptitudes to

formulate strategic solutions to complex situations

. Display articulate communication, interpersonal, public speaking, and

grant writing skills

Professional Experience

Department of Health and Mental Hygiene: Maryland Board of Physicians (

Baltimore, MD

Compliance Analyst 2011-Present

Operations Management

. Initiate extensive investigations on all complaints, including

evaluation of relevant medical and legal issues

. Exhibit keen expertise in reviewing complaints filed against

physicians and allied healthcare providers, including those that are

related to violations of the Maryland Medical Practice Act

. Attend to and testify on administrative and criminal proceedings

Administrative and Clerical Functions

. Assist with the management and preparation of cases with the Office of

the Attorney General

. Develop reports on the process and findings of investigation that are

legally sufficient to be recognized as evidence

. Utilize evidence collection tools to determine and gather physical

evidence and reporting information

. Organize and serve subpoenas and other official documents for physical

and documentary evidence collection

Realty Resource Group ( Baltimore, MD

Executive Director 2007-2011

Operations Management

. Initiated 501(c)(3) to deliver recovery housing for individuals

recovering from substance abuse

. Led the provision of residential services to 12 adults in Baltimore

City, including property management, case management, staffing, and

service coordination

Administrative and Clerical Functions

. Assumed responsibility in overseeing fiscal management, board

development, fund raising, grant writing, and policy and procedure

development to implement industry best practices while maintaining

compliance with applicable regulations

Humanim, Inc. ( Columbia, MD

Vice President of Admissions Quality Assurance Officer 1996-2006

Program and Operations Management

. Provided executive guidance to the operations of the Day Program, Case

Management, Transportation and Community Support Services, and Quality

Assurance departments, including oversight of annual budgets valued in

excess of $4M

. Formulated, enhanced, and implemented the agency program evaluation

system

. Built and mentored the Continuous Improvement Team to transform the

agency from regulatory compliance to a culture focused on continuous

self-enhancement

. Assumed responsibility in overseeing the agency-wide emergency

management readiness and planning, along with the development and

implementation of policies and guidelines aligning with ever-changing

regulatory environment

. Designed and facilitated training on the Health Insurance Portability

and Protection Act (HIPPA) ahead of mandated federal deadline

. Expertly handled negotiations for lease or purchase of 20 vehicle

fleet and service contracts to support the safe operation of the fleet

Administrative and Clerical Functions

. Drafted proposals to the Maryland Transportation Agency to secure four

vehicles, as well as county requests for proposal which brought forth

$160K annually for agency transportation expenses

. Efficiently managed and maintained maximum Commission on Accreditation

of Rehabilitation Facilities (CARF) accreditation three times

. Authored the organization's first personnel and safety manual

Community Relations

. Participated in the development and execution of an in-home support

program to deliver community and home based services to families and

individuals needing non-traditional service options

Department of Education, Division of Rehabilitation Services ( Towson, MD

Rehabilitation Supervisor Rehabilitation Counselor Technical Specialist

1985-1996

. Supervised the operations of the Frederick office, including oversight

of 10 professionals delivering vocational rehabilitation services to

more than 800 individuals with disabilities and an annual case

services budget of $800K

. Facilitated biannual training for new counselors; developed new

counselor training curricula focused on case load management and

ethics

. Take charge of managing evaluations and eligibility decisions,

developing plans, purchasing durable goods, overseeing vocational

services, and handling direct placement for individuals with severe

disabilities

. Functioned as the special populations expert for patients with mental

illness, traumatic brain injury, and substance abuse

Education

Master of Science in Nonprofit Management Walden university (

Minneapolis, MN

Bachelor of Arts in Psychology University of Maryland, Baltimore County

( Baltimore, MD

Community Involvement

No-Kill Shelter Coordinator, Small Miracles Cat and Dog Rescue (2007-2013)

Chair and Member, Howard County Transportation Board (1997-2007)

Chair and Member, The Domestic Violence Center of Howard County (1998-2005)

Developer and Coordinator, Share Time and Read (2003-2006)

Teacher and Administrator, The Calah Congregation (1989-2006)

Graduate, Leadership Howard County (1998)

Awards and Recognition

2004 Volunteer of The Year, Howard County Chamber of Commerce for the STAR

program

2003 Volunteer of The Year, Howard County Domestic Violence Center

1996 Volunteer of The Year, Howard County Government, Department of Citizen

Services

1994 Counselor, Baltimore Metropolitan Region, Division of Rehabilitation

1995 Services

1993 Counselor of the Year, State of Maryland; Division of Rehabilitation

Services

1991 Outstanding Employee, Maryland Department of Education

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